Relationship Officer
2026-07-09T08:29:17+00:00
SBM Bank
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FULL_TIME
NAIROBI
Nairobi
00100
Kenya
Banking
Sales & Retail, Business Operations, Customer Service, Finance, Banking
2026-07-15T17:00:00+00:00
8
About SBM Bank Kenya
SBM Bank (Kenya) Ltd is a subsidiary of SBM Holdings Ltd, a diversified financial services group. SBM Bank (Kenya) Ltd is committed to delivering innovative and customer-centric banking solutions.
Role Context
The Relationship Officer will be responsible for managing and growing a portfolio of high-value clients, ensuring their financial needs are met through SBM Bank's comprehensive range of products and services.
Responsibilities
- Develop and maintain strong relationships with existing and potential clients.
- Identify client needs and offer appropriate banking solutions, including loans, deposits, and other financial products.
- Achieve sales targets and revenue growth objectives.
- Conduct regular client reviews and provide exceptional customer service.
- Monitor market trends and competitor activities to identify new business opportunities.
- Ensure compliance with all bank policies and regulatory requirements.
Qualifications and Requirements
- Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
- Proven experience in a similar role, preferably within the banking or financial services sector.
- Strong sales and negotiation skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Experience
Minimum of 2 years of relevant experience in relationship management or sales within the banking industry.
Additional Notes
This is an excellent opportunity for a motivated individual to join a dynamic team and contribute to the growth of SBM Bank Kenya.
- Develop and maintain strong relationships with existing and potential clients.
- Identify client needs and offer appropriate banking solutions, including loans, deposits, and other financial products.
- Achieve sales targets and revenue growth objectives.
- Conduct regular client reviews and provide exceptional customer service.
- Monitor market trends and competitor activities to identify new business opportunities.
- Ensure compliance with all bank policies and regulatory requirements.
- Strong sales and negotiation skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
- Proven experience in a similar role, preferably within the banking or financial services sector.
JOB-6a4f5bdd2df08
Vacancy title:
Relationship Officer
[Type: FULL_TIME, Industry: Banking, Category: Sales & Retail, Business Operations, Customer Service, Finance, Banking]
Jobs at:
SBM Bank
Deadline of this Job:
Wednesday, July 15 2026
Duty Station:
NAIROBI | Nairobi
Summary
Date Posted: Thursday, July 9 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About SBM Bank Kenya
SBM Bank (Kenya) Ltd is a subsidiary of SBM Holdings Ltd, a diversified financial services group. SBM Bank (Kenya) Ltd is committed to delivering innovative and customer-centric banking solutions.
Role Context
The Relationship Officer will be responsible for managing and growing a portfolio of high-value clients, ensuring their financial needs are met through SBM Bank's comprehensive range of products and services.
Responsibilities
- Develop and maintain strong relationships with existing and potential clients.
- Identify client needs and offer appropriate banking solutions, including loans, deposits, and other financial products.
- Achieve sales targets and revenue growth objectives.
- Conduct regular client reviews and provide exceptional customer service.
- Monitor market trends and competitor activities to identify new business opportunities.
- Ensure compliance with all bank policies and regulatory requirements.
Qualifications and Requirements
- Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
- Proven experience in a similar role, preferably within the banking or financial services sector.
- Strong sales and negotiation skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Experience
Minimum of 2 years of relevant experience in relationship management or sales within the banking industry.
Additional Notes
This is an excellent opportunity for a motivated individual to join a dynamic team and contribute to the growth of SBM Bank Kenya.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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