AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

Responsibilities or duties

Ensure and check all the gate passes have the necessary and valid documentation and are aligned with the laid down procedures for gate pass processing when received from the gate pass clerk; including but not restricted to

• Ensure consignment has been correctly charged with the correct tariff and the correct parameters.
• Ensure all invoices are current and are properly receipted.
• Valid delivery order [Date and signatory]
• valid port pass-Management, approvals where required [eg credit facility]
• Ensure all documentation linked to the consignment is part of the gate pass.2
• Ensure that goods are released to the correct parties and with the proper documentation
• Enable to upload and print gate passes if required
• Follow up and ensure manual gate passes have been closed in a timely manner
• Follow up on payments and closure of files that have credit facility
• Follow up with internal and external clients to ensure that issues concerned with gate passes are dealt, with minimum interruption to the client.
• Escalate to the management in the event there is any issue from the gate pass that may negatively impact the gate pass process/team.
• Follow up to ensure that complete gate passes are sent to the archives in a timely manner.
• Work with the gate pass team to always ensure smooth flow of work.
• Upon advise, signing off on gate pass in the absence of the Assistant manager customer service and documentation, and also the Yard Manger.
• Any other duties as directed by the management.

Qualifications or requirements (e.g., education, skills)

Bachelor's Degree or Diploma in Logistics and Supply Chain Management or related field.

Experience needed

3 years' experience in a similar role.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Experience in KWATOS will be an added advantage

• Ensure consignment has been correctly charged with the correct tariff and the correct parameters.
• Ensure all invoices are current and are properly receipted.
• Valid delivery order [Date and signatory]
• valid port pass-Management, approvals where required [eg credit facility]
• Ensure all documentation linked to the consignment is part of the gate pass.2
• Ensure that goods are released to the correct parties and with the proper documentation
• Enable to upload and print gate passes if required
• Follow up and ensure manual gate passes have been closed in a timely manner
• Follow up on payments and closure of files that have credit facility
• Follow up with internal and external clients to ensure that issues concerned with gate passes are dealt, with minimum interruption to the client.
• Escalate to the management in the event there is any issue from the gate pass that may negatively impact the gate pass process/team.
• Follow up to ensure that complete gate passes are sent to the archives in a timely manner.
• Work with the gate pass team to always ensure smooth flow of work.
• Upon advise, signing off on gate pass in the absence of the Assistant manager customer service and documentation, and also the Yard Manger.
• Any other duties as directed by the management.

• Gate pass processing
• Documentation verification
• Client follow-up
• Escalation
• Teamwork

• Bachelor's Degree or Diploma in Logistics and Supply Chain Management or related field.
• 3 years' experience in a similar role.
• Experience in KWATOS will be an added advantage