Our name is Africa Safari Trips for a reason. We offer the most extensive range of private safari trips in East Africa! And we are happy to say that our guests always leave Africa with a suitcase full of unforgettable memories. Our offices – and teams of locals and expats – are located in Nairobi (Kenya) and Kampala (Uganda). From Africa (with love), ...

Key Responsibilities

• Task Management - Manage tasks through the company working/task platform, ensuring timely reservations and follow-ups.
• Flight Booking - Handle all bookings for both domestic and international flights and trains
• System Updates- Enter and update all booking information on the company system.
• Voucher Management - Follow up on booking vouchers and auto- release timelines.
• Client Requests - Ensure clients' special requests, especially for accommodation and room specifications, are accurate and fulfilled.
• Guest Services - Make provisional bookings for guests across various services
• Safari Coordination - Brief tour leaders before safari departures.

Qualifications

• A Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
• At least 2 years experience in the travel industry, particularly in reservations and/ or hotel bookings/reservations.
• Strong attention to detail and excellent organizational skills.
• Great communication skills both oral and written.
• Proficient in reservation systems and software

• Manage tasks through the company working/task platform, ensuring timely reservations and follow-ups.
• Handle all bookings for both domestic and international flights and trains
• Enter and update all booking information on the company system.
• Follow up on booking vouchers and auto- release timelines.
• Ensure clients' special requests, especially for accommodation and room specifications, are accurate and fulfilled.
• Make provisional bookings for guests across various services
• Brief tour leaders before safari departures.

• Strong attention to detail
• Excellent organizational skills
• Great communication skills both oral and written
• Proficient in reservation systems and software

• A Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.