Background

Artcaffé is hiring for Restaurant Management to oversee daily restaurant operations and drive operational excellence. The role is based in Nairobi and experience in hospitality operations is required.

Who they are looking for:

You are a proactive, personable, and natural leader with a strong background in hospitality. You thrive under pressure, inspire your team to excel, and are committed to creating memorable moments for every guest.

Key Responsibilities

• Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management.
• Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffé’s high standards.
• Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally.
• Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences.
• Assist in inventory management, stock control, and procurement to optimize efficiency.
• Ensure strict compliance with health, safety, and hygiene regulations.
• Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction.

Qualifications:

• Diploma or degree in Hospitality Management or a related field (preferred).
• At least 3-5 years of supervisory experience in a restaurant, café, or hotel environment.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent communication and problem-solving abilities.
• Familiarity with POS/ERP systems (e.g., Micros) is a plus.
• Flexibility to work shifts, including weekends and holidays.
• Preferably be a resident in Eldoret

Why Join Artcaffé?

• Be part of a premium, expanding brand with a vibrant culture.
• Opportunities for career growth and skill development.

• Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management.
• Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffé’s high standards.
• Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally.
• Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences.
• Assist in inventory management, stock control, and procurement to optimize efficiency.
• Ensure strict compliance with health, safety, and hygiene regulations.
• Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction.

• Strong leadership skills
• Ability to motivate and develop a diverse team
• Excellent communication abilities
• Problem-solving abilities
• Familiarity with POS/ERP systems (e.g., Micros) is a plus

• Diploma or degree in Hospitality Management or a related field (preferred).
• At least 3-5 years of supervisory experience in a restaurant, café, or hotel environment.
• Flexibility to work shifts, including weekends and holidays.
• Preferably be a resident in Eldoret