Background

Our client is seeking a hands-on and experienced Restaurant Manager to lead daily operations, supervise the service team, ensure excellent guest experiences, and uphold brand standards in a fast-paced environment.

Key Responsibilities

• Oversee daily front & back-of-house operations.
• Lead, mentor, schedule, and manage staff performance.
• Manage cash handling, POS reconciliations, inventory, and cost control.
• Ensure compliance with Public Health, NEMA, OSHA & county licensing.
• Maintain high guest experience standards and handle escalations.
• Coordinate with the chef on menus, specials, and food quality.
• Oversee events, promotions, and smooth coordination across teams.
• Prepare daily/weekly reports and communicate with senior management.
• Manage digital systems including POS, M-Pesa STK push & online reservations.

Requirements

• 5–7 years’ experience in Restaurant Management (high-volume preferred).
• Degree in Hospitality, Business, or related field.
• Strong financial, leadership, and people management skills.
• Knowledge of Kenyan hospitality compliance & licensing.
• Proficient with POS systems, digital payments & inventory tools.
• Excellent communication and guest service skills.
• Flexibility to work evenings, weekends & holidays.
• Food Hygiene Certificate is an added advantage.

• Oversee daily front & back-of-house operations.
• Lead, mentor, schedule, and manage staff performance.
• Manage cash handling, POS reconciliations, inventory, and cost control.
• Ensure compliance with Public Health, NEMA, OSHA & county licensing.
• Maintain high guest experience standards and handle escalations.
• Coordinate with the chef on menus, specials, and food quality.
• Oversee events, promotions, and smooth coordination across teams.
• Prepare daily/weekly reports and communicate with senior management.
• Manage digital systems including POS, M-Pesa STK push & online reservations.

• Strong financial, leadership, and people management skills.
• Knowledge of Kenyan hospitality compliance & licensing.
• Proficient with POS systems, digital payments & inventory tools.
• Excellent communication and guest service skills.
• Flexibility to work evenings, weekends & holidays.

• Degree in Hospitality, Business, or related field.
• Food Hygiene Certificate is an added advantage.