Restaurant Manager/Supervisor
2025-10-23T07:45:22+00:00
The Food Library
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8172/logo/food.png
https://www.thefoodlibrary.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Agriculture, Food, and Natural Resources
Restaurant & Hospitality, Management, Marketing, Sales & Retail
2025-11-01T17:00:00+00:00
Kenya
8
A restaurant manager or supervisor is responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction while maintaining quality, safety, and financial performance. Key skills include leadership, communication, financial acumen, problem-solving, and customer service. While requirements vary, experience, knowledge of food safety, and strong management abilities are typically expected.
Oversee daily operations: Manage both front-of-house and back-of-house activities to ensure smooth operations.
Staff management: Recruit, train, schedule, and supervise staff; conduct performance reviews and manage payroll.
Customer service: Ensure high levels of customer satisfaction, handle complaints, and resolve issues professionally.
Inventory and ordering: Monitor inventory, manage stock levels, place orders for supplies, and reduce waste.
Financial management: Manage budgets, control costs, track revenue, and report on financial performance.
Quality control: Maintain high standards for food quality, presentation, and service.
Compliance: Ensure the restaurant adheres to all health, safety, and sanitation regulations.
Leadership and team management: Ability to motivate, lead, and manage a team effectively.
Communication: Strong interpersonal skills to communicate with staff, customers, and vendors.
Problem-solving and decision-making: Ability to handle stressful situations and make sound decisions quickly.
Financial and business acumen: Understanding of budgets, pricing, and profitability.
Customer service: A commitment to providing excellent service and handling customer feedback.
Time management and multitasking: Ability to handle multiple tasks in a fast-paced environment.
Technical proficiency: Experience with restaurant management software and standard computer programs.
Experience: Typically requires 3 or more years of experience in restaurant management or a similar role.
Education: A bachelor's degree in Business Administration, Hospitality Management, or a related field may be preferred, but is not always mandatory.
Knowledge: Strong knowledge of food safety, sanitation, and health regulations is essential.
Certifications: A food handler's permit or other relevant certifications are often required or preferred.
Physical abilities: The ability to work long hours, stand for extended periods, and lift heavy objects may be necessary.
JOB-68f9dd12d37ff
Vacancy title:
Restaurant Manager/Supervisor
[Type: FULL_TIME, Industry: Agriculture, Food, and Natural Resources, Category: Restaurant & Hospitality, Management, Marketing, Sales & Retail]
Jobs at:
The Food Library
Deadline of this Job:
Saturday, November 1 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Thursday, October 23 2025, Base Salary: Not Disclosed
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JOB DETAILS:
A restaurant manager or supervisor is responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction while maintaining quality, safety, and financial performance. Key skills include leadership, communication, financial acumen, problem-solving, and customer service. While requirements vary, experience, knowledge of food safety, and strong management abilities are typically expected.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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