Background

Excelon Limited addresses a critical gap in the MSME sector by offering specialized HR services, mitigating the adverse effects of HR neglect commonly observed among these enterprises. By providing comprehensive HR support, Excelon Limited empowers MSMEs to navigate complex HR challenges effectively, fostering a conducive work environment and enhancing organizational performance.

Our client in the hospitality industry is seeking to recruit a Restaurant Supervisor with strong knowledge of both kitchen operations and service to oversee daily restaurant activities and maintain high service standards.

Key Responsibilities

• Supervise day-to-day restaurant, kitchen, and service operations
• Coordinate between kitchen and service teams to ensure smooth operations
• Ensure food quality, presentation, and service standards are consistently met
• Supervise, train, and schedule service and kitchen staff
• Handle customer feedback and resolve complaints professionally
• Enforce hygiene, food safety, health, and safety standards
• Monitor stock levels, ordering, and control wastage
• Oversee cash handling, shift handovers, and basic reporting
• Ensure compliance with company policies and procedures

Qualifications & Experience

• Certificate or Diploma in Hospitality, Food & Beverage, or a related field
• Minimum of 2 years’ experience in a restaurant supervisory role
• Good understanding of kitchen operations and front-of-house service
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including weekends and public holidays
• Knowledge of food safety and hygiene standards

Key Competencies

• Team leadership and coordination
• Customer service excellence
• Operational efficiency
• Attention to detail
• Integrity and professionalism

• Supervise day-to-day restaurant, kitchen, and service operations
• Coordinate between kitchen and service teams to ensure smooth operations
• Ensure food quality, presentation, and service standards are consistently met
• Supervise, train, and schedule service and kitchen staff
• Handle customer feedback and resolve complaints professionally
• Enforce hygiene, food safety, health, and safety standards
• Monitor stock levels, ordering, and control wastage
• Oversee cash handling, shift handovers, and basic reporting
• Ensure compliance with company policies and procedures

• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including weekends and public holidays
• Knowledge of food safety and hygiene standards
• Team leadership and coordination
• Customer service excellence
• Operational efficiency
• Attention to detail
• Integrity and professionalism

• Certificate or Diploma in Hospitality, Food & Beverage, or a related field
• Minimum of 2 years’ experience in a restaurant supervisory role
• Good understanding of kitchen operations and front-of-house service