Job Summary

The Retail Territory Manager will be required to manage, optimize, and develop the economic and commercial performance levels of a Network of stations. Controlling the financial risks and ensuring due observance of the standards regarding safety, quality, hygiene, environment, and brand.

Key Responsibilities:

• Maintain and develop profitable sales within the allotted territory in accordance with predetermined marketing policies.
• Draws up P&L forecast at least once a year for each station under jurisdiction and balances the P&L forecast for Company-operated stations.
• Develop a profitability grid for each CODO and DODO station.
• Calculate the working capital requirement for company-operated station(s).
• Conduct monthly ngaging (dip readings) in each of the stations and perform monthly station pump index readings to verify compliance with exclusive supply rules.
• Measure fuel losses and gains by performing meter dip analysis and recommend necessary action to mitigate and reduce the losses that are above tolerance.
• Analyze sales of fuel, LPG and Lubes sales on a daily, weekly, and monthly basis and diversification sales monthly and ensure achievement of monthly and annual sales and profitability targets for each site.
• Monitor territory delivery of the Customer Commitment (Monthly service standard and housekeeping checks, Mystery shopper surveys) and compliance to Site Operations/HSSE standards, contracts, and all legal and regulatory compliance by the Dealer. Instigate remedial action plans where necessary.
• Conduct monthly checks of cash for each of the company-operated stations and calculate cash in hand and banking reconciliations against sales.
• Handle termination of dealer contracts and manage the commercial aspects of contracts with dealers.
• Recover receivables and collect unpaid invoices to ensure no outstanding overdue amounts (TAR management).
• Facilitate timely and professional resolution of customer complaints at sites.
• Prospect for new sites
• Propose training plans for station staff and ensure attendance to compulsory training sessions

Requirements

Academic Qualifications:

Bachelor’s degree in business

Skills, Experience & Attributes:

• Excellent knowledge of Group procedures, standards, and norms.
• Advanced Computer Skills in MS Office, Accounting Software and Databases.
• Excellent analytical and numerical skills.
• Accuracy and keen attention to detail.
• A person of high integrity, confidentiality, self-driven & able to work under minimal supervision.

• Maintain and develop profitable sales within the allotted territory in accordance with predetermined marketing policies.
• Draws up P&L forecast at least once a year for each station under jurisdiction and balances the P&L forecast for Company-operated stations.
• Develop a profitability grid for each CODO and DODO station.
• Calculate the working capital requirement for company-operated station(s).
• Conduct monthly ngaging (dip readings) in each of the stations and perform monthly station pump index readings to verify compliance with exclusive supply rules.
• Measure fuel losses and gains by performing meter dip analysis and recommend necessary action to mitigate and reduce the losses that are above tolerance.
• Analyze sales of fuel, LPG and Lubes sales on a daily, weekly, and monthly basis and diversification sales monthly and ensure achievement of monthly and annual sales and profitability targets for each site.
• Monitor territory delivery of the Customer Commitment (Monthly service standard and housekeeping checks, Mystery shopper surveys) and compliance to Site Operations/HSSE standards, contracts, and all legal and regulatory compliance by the Dealer. Instigate remedial action plans where necessary.
• Conduct monthly checks of cash for each of the company-operated stations and calculate cash in hand and banking reconciliations against sales.
• Handle termination of dealer contracts and manage the commercial aspects of contracts with dealers.
• Recover receivables and collect unpaid invoices to ensure no outstanding overdue amounts (TAR management).
• Facilitate timely and professional resolution of customer complaints at sites.
• Prospect for new sites
• Propose training plans for station staff and ensure attendance to compulsory training sessions

• Excellent knowledge of Group procedures, standards, and norms.
• Advanced Computer Skills in MS Office, Accounting Software and Databases.
• Excellent analytical and numerical skills.
• Accuracy and keen attention to detail.
• A person of high integrity, confidentiality, self-driven & able to work under minimal supervision.

• Bachelor’s degree in business