Plainsview Hospital is seeking a results-driven and highly motivated Revenue Collection Officer to join its Revenue Team.

The successful candidate will be responsible for driving the collection and recovery of outstanding hospital receivables from insurance companies, corporate clients and other approved debtors.

This is a performance-driven opportunity offering a fixed monthly retainer plus commission based on collections achieved.

Key Responsibilities

• Follow up and collect outstanding payments from insurance companies, corporates and other hospital debtors.
• Work with approved debtor, reconciliation and ageing reports to facilitate recovery of outstanding balances.
• Maintain an accurate collection tracker showing amounts due, follow-up actions, payment commitments and amounts recovered.
• Engage payers through telephone calls, emails, meetings and other approved collection channels.
• Follow up on payment commitments and promptly escalate overdue or disputed balances.
• Identify barriers affecting collections and coordinate with Claims, Reconciliation, Case Management and Finance teams to resolve outstanding issues.
• Prepare regular collection reports against assigned targets.
• Maintain proper documentation and evidence of all collection follow-ups.
• Meet agreed monthly collection targets and contribute towards reducing aged receivables.

Qualifications and Experience

Interested candidates should meet the following requirements:

• Diploma or Bachelors Degree in Finance, Accounting, Business Administration, Commerce or a related field.
• CPA Part II or CPA-K qualification will be an added advantage.
• Previous experience in debt collection, accounts receivable or credit control.
• Experience in collections from insurance companies, corporates or healthcare payers will be an added advantage.
• Strong negotiation, follow-up and relationship management skills.
• Highly target-driven, persistent and accountable.
• Good analytical, reporting and Microsoft Excel skills.
• High levels of integrity and professionalism.

Remuneration

The position offers a fixed monthly retainer plus performance-based commission linked to collections achieved.

• Follow up and collect outstanding payments from insurance companies, corporates and other hospital debtors.
• Work with approved debtor, reconciliation and ageing reports to facilitate recovery of outstanding balances.
• Maintain an accurate collection tracker showing amounts due, follow-up actions, payment commitments and amounts recovered.
• Engage payers through telephone calls, emails, meetings and other approved collection channels.
• Follow up on payment commitments and promptly escalate overdue or disputed balances.
• Identify barriers affecting collections and coordinate with Claims, Reconciliation, Case Management and Finance teams to resolve outstanding issues.
• Prepare regular collection reports against assigned targets.
• Maintain proper documentation and evidence of all collection follow-ups.
• Meet agreed monthly collection targets and contribute towards reducing aged receivables.

• Strong negotiation skills
• Follow-up skills
• Relationship management skills
• Highly target-driven
• Persistent
• Accountable
• Good analytical skills
• Reporting skills
• Microsoft Excel skills
• High levels of integrity
• Professionalism

• Diploma or Bachelors Degree in Finance, Accounting, Business Administration, Commerce or a related field.
• CPA Part II or CPA-K qualification will be an added advantage.
• Previous experience in debt collection, accounts receivable or credit control.
• Experience in collections from insurance companies, corporates or healthcare payers will be an added advantage.