SME Credit Relationship officer job at Pezesha
Website :
700 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
SME Credit Relationship officer

[ Type: FULL TIME , Industry: Information Technology , Category: Business Operations ]

Jobs at:

Pezesha

Deadline of this Job:
11 May 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Thursday, April 28, 2022 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Pezesha
Pezesha jobs in Kenya

JOB DETAILS:
Primary job description
• Onboarding, vetting and evaluation of potential SMEs/Merchants to be funded by Pezesha on a regular basis using our internal processes and standards
• Onboard, manage and retain SME related partners and their commissions payouts
• Marketing & Financial education in relation to SMEs needs and support
• Provide customer support via calling and follow up with potential and funded SMEs on additional information required as well as repayments of loans for those successfully funded by Pezesha
• Monitor and update loan accounts and information on the dashboard
• Providing feedback and responding to customer issues on social media platforms and any other channel.
• Assist with product testing and trainings required to the targeted segments or partners while ensuring compliance and quality assurance and collaborating with internal and external teams
• Assist with developing of training materials and strategy including leading the trainings/workshops while leveraging on various channels such as field/in person, virtual and through focus groups discussions among others
• Required documentation on product tests, customer feedback and process improvements including completing loan contracts with qualified SMEs
• Assist with impact measurement i.e. case studies, testimonials and analysis needed
• Drive strategic sales, scale and productivity to ensure the overall success of the company’s products and services

Qualifications/Skills
• At least a graduate of Commerce, Administration, Accounting, Finance or Marketing or a related field
• Solid understanding of direct/indirect lending products and practices
• Basic computer skills and a quick learner
• At least 2 years of professional work experience in sales or marketing or handling customer support or as a loan officer
• ADDED ADVANTAGE: Credit Operations & SME evaluations experiences from a bank or Fintech environment
• Ability to manage multiple projects and self drive toward targets while ensuring quality output and prioritization.
• Excellent verbal and written communication and interpersonal skills
• High level of interpersonal maturity, hardworking, and professionalism
• Unwavering commitment to service and customer orientation
• Team player who demonstrates positive attitude, creativity, energy, dedication to collaboration and patience and with a high degree of integrity
• In-depth knowledge of the Financial industry and its current events in Ghana
• Attention to detail
• Excellent time management and organisation

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
The applicants who do not indicate THE REF NO and job title will be automatically disqualified.
Please send a single pdf file containing a brief and bullet-pointed cover letter and your CV on the subsequent page(s) with
• Ref: 2022-Business Operations Manager as the subject of your email
• Ref 2022: Collection Officer as the subject as the subject of your email
• Ref 2022 / SME Credit Relationship Officer as the subject of your email
• Ref 2022 / Junior Data Scientist as the subject of your email
email to jobs@pezesha.com


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 11 May 2022
Duty Station: Kenya
Posted: 28-04-2022
No of Jobs: 1
Start Publishing: 28-04-2022
Stop Publishing (Put date of 2030): 28-04-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.