The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.

Roles and Responsibilities

• Managing network infrastructure, servers and system backups.
• Implementing cybersecurity measures to safeguard member data and transactions.
• Overseeing the Sacco’s core banking system, ensuring seamless operation and security.
• Providing technical support to staff and resolving IT-related issues promptly.
• Maintaining and updating Sacco management software for efficiency and compliance.
• Monitoring and improving system performance, ensuring minimal downtime.
• Managing user accounts, access rights and data security policies.
• Coordinating with vendors for hardware, software and IT service maintenance.

Minimum Qualifications & Attributes

• Bachelor’s degree in IT, Computer Science or a related field.
• Professional Certifications in Microsoft, Fortinet, CompTIA.
• Be a member of a professional body.
• Experience with Sacco Core Banking Systems.
• Strong understanding of database management (SQL, Oracle, etc.).
• Knowledge of network administration, firewall management and cybersecurity.
• Familiarity with mobile and digital banking integrations.
• Ability to troubleshoot IT issues and provide timely support.
• At least 3–5 years’ experience in IT administration, preferably in a Sacco or financial institution.

Core Competencies

• Excellent interpersonal and communication skills.
• Resourceful.
• Problem-solving and strong negotiation skills.
• High degree of integrity, attention to detail and dependability.
• Leadership skills and competence in ICT.

• Managing network infrastructure, servers and system backups.
• Implementing cybersecurity measures to safeguard member data and transactions.
• Overseeing the Sacco’s core banking system, ensuring seamless operation and security.
• Providing technical support to staff and resolving IT-related issues promptly.
• Maintaining and updating Sacco management software for efficiency and compliance.
• Monitoring and improving system performance, ensuring minimal downtime.
• Managing user accounts, access rights and data security policies.
• Coordinating with vendors for hardware, software and IT service maintenance.

• Strong understanding of database management (SQL, Oracle, etc.).
• Knowledge of network administration, firewall management and cybersecurity.
• Familiarity with mobile and digital banking integrations.
• Ability to troubleshoot IT issues and provide timely support.
• Excellent interpersonal and communication skills.
• Resourceful.
• Problem-solving and strong negotiation skills.
• High degree of integrity, attention to detail and dependability.
• Leadership skills and competence in ICT.

• Bachelor’s degree in IT, Computer Science or a related field.
• Professional Certifications in Microsoft, Fortinet, CompTIA.
• Be a member of a professional body.
• Experience with Sacco Core Banking Systems.