Background

Cerium Chemicals Ltd is a fast-growing chemical raw-materials distribution company serving the personal care and homecare industries. We are looking for a tech-savvy, proactive and motivated Sales & Administration Intern to support our sales operations, customer engagement, CRM management and digital transformation initiatives. This opportunity is ideal for a candidate interested in combining sales, administration, digital marketing, CRM and business technology in a dynamic and growing business environment.

Key Responsibilities

• Support lead generation, prospecting and customer follow-ups.
• Assist with quotations, order processing, sample coordination and customer communication.
• Maintain and update customer information, sales activities and follow-ups on the CRM system.
• Support CRM development, data management, workflow improvements and digital process automation.
• Assist with digital marketing activities, including social media management, email marketing and website updates.
• Support sales reporting, data analysis and preparation of business reports.
• Assist in maintaining accurate and up-to-date company information across digital platforms.
• Maintain organised digital and physical records.
• Provide general administrative and sales support to the team.
• Support continuous improvement of internal digital processes and tools.

Ideal Candidate

We are looking for a candidate who is:

• Tech-savvy with strong ICT and digital skills.
• Interested in sales, digital marketing, CRM and business technology.
• Creative, analytical, detail-oriented and proactive.
• Eager to learn and comfortable working in a fast-paced, growing business.
• A strong communicator with good customer service and interpersonal skills.
• Able to work independently while also contributing effectively within a team.
• Organised and able to manage multiple tasks and priorities.
• Proficient in Microsoft Office and/or Google Workspace and comfortable working with digital platforms.

Knowledge or experience in any of the following will be an added advantage:

• CRM platforms
• Website management
• Social media management
• Email marketing
• Data analysis
• Basic programming
• Workflow automation
• Digital marketing tools
• Business process automation

Qualifications

A Diploma or Bachelor's degree in:

• ICT
• Computer Science
• Business Information Technology (BBIT)
• Digital Marketing
• Business Administration
• Sales & Marketing
• Commerce
• Information Systems
• Or a related field.

Recent graduates and candidates eligible for internship opportunities are encouraged to apply.

What You Will Gain

At Cerium Chemicals, you will gain hands-on experience across:

• Sales | Customer Service | CRM | Digital Marketing | Data Management | Business Technology | Administration | Business Development

You will have an opportunity to contribute to sales growth and digital transformation while developing practical skills in a growing business environment.

• Support lead generation, prospecting and customer follow-ups.
• Assist with quotations, order processing, sample coordination and customer communication.
• Maintain and update customer information, sales activities and follow-ups on the CRM system.
• Support CRM development, data management, workflow improvements and digital process automation.
• Assist with digital marketing activities, including social media management, email marketing and website updates.
• Support sales reporting, data analysis and preparation of business reports.
• Assist in maintaining accurate and up-to-date company information across digital platforms.
• Maintain organised digital and physical records.
• Provide general administrative and sales support to the team.
• Support continuous improvement of internal digital processes and tools.

• Tech-savvy with strong ICT and digital skills.
• Interested in sales, digital marketing, CRM and business technology.
• Creative, analytical, detail-oriented and proactive.
• Eager to learn and comfortable working in a fast-paced, growing business.
• A strong communicator with good customer service and interpersonal skills.
• Able to work independently while also contributing effectively within a team.
• Organised and able to manage multiple tasks and priorities.
• Proficient in Microsoft Office and/or Google Workspace and comfortable working with digital platforms.
• Knowledge or experience in CRM platforms, Website management, Social media management, Email marketing, Data analysis, Basic programming, Workflow automation, Digital marketing tools, Business process automation will be an added advantage.

• A Diploma or Bachelor's degree in ICT, Computer Science, Business Information Technology (BBIT), Digital Marketing, Business Administration, Sales & Marketing, Commerce, Information Systems, Or a related field.
• Recent graduates and candidates eligible for internship opportunities are encouraged to apply.