Background

Carton Manufacturers Ltd is a privately-owned business founded in 1979 and a leading supplier of corrugated packaging solutions in Kenya. Operating from multiple manufacturing and distribution sites across the country, we provide reliable and consistent nationwide service for our customers. We manufacture high-quality corrugated boxes and self-adhesive la...

Job Overview

You will be responsible to manage daily administration of the sales office from order intake through to ensuring the correct paperwork is raised for despatch of goods.

You should possess amazing customer service, communication skills for this role as well as manage a team of staff.

Responsibilities

• Ensure day-to-day functions of the office are fulfilled correctly
• Communicate clearly with customers
• Forecast sales, generate ‘out of the box’ sale methodologies and evaluate their effectiveness
• Manage all new sales enquiries
• Evaluate client’s needs, skills and build a productive long lasting relationship
• Provide feedback to senior management with the help of statistics
• Expand and maintain client database
• Generate daily, weekly as well as monthly sales reports

Requirements

• BS/BA degree in Sales and Marketing or relevant field
• Exceptional customer service skills
• Hands-on experience with CRM and other software
• Proficient in MS Office Tools
• Excellent communication skills
• Outstanding negotiation and interpersonal skills
• Self-motivated and result-oriented individual
• Be able to work in a dynamic and high pressured environment
• Kenyan citizen

• Ensure day-to-day functions of the office are fulfilled correctly
• Communicate clearly with customers
• Forecast sales, generate ‘out of the box’ sale methodologies and evaluate their effectiveness
• Manage all new sales enquiries
• Evaluate client’s needs, skills and build a productive long lasting relationship
• Provide feedback to senior management with the help of statistics
• Expand and maintain client database
• Generate daily, weekly as well as monthly sales reports

• Exceptional customer service skills
• Hands-on experience with CRM and other software
• Proficient in MS Office Tools
• Excellent communication skills
• Outstanding negotiation and interpersonal skills
• Self-motivated and result-oriented individual
• Be able to work in a dynamic and high pressured environment

• BS/BA degree in Sales and Marketing or relevant field