Background information about the job or company

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n...

Responsibilities or duties

We are seeking a highly organized and customer-focused Sales Administrator to support daily sales operations, maintain excellent client relationships, and ensure efficient coordination between customers, sales staff, and management. The ideal candidate should possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail environment.

Qualifications or requirements

Diploma or Degree in Business Administration, Sales & Marketing, or a related field.

Experience needed

Previous experience at least 3 in sales for branded promotional items is an added advantage.

Any other provided details

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Maintain and update customer databases and sales records.
• Coordinate with the sales team to track orders, deliveries, and stock availability.
• Respond to customer inquiries via phone, email, and in-person interactions professionally.
• Prepare weekly and monthly sales reports for management review.
• Assist in managing inventory and coordinating stock replenishment.
• Support marketing and promotional activities when required.
• Ensure proper filing and organization of administrative documents.
• Handle customer complaints and escalate issues appropriately.
• Maintain confidentiality of company and customer information.

• Strong communication skills
• Attention to detail
• Ability to multitask
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Diploma or Degree in Business Administration, Sales & Marketing, or a related field.
• Previous experience at least 3 in sales for branded promotional items is an added advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).