Background information about the job or company (e.g., role context, company overview)

Toyota Kenya Limited is the authorized distributor and service provider of Toyota, Yamaha, HINO and Suzuki brands in Kenya. Toyota Kenya Ltd was incorporated in 1997 as a subsidiary by Toyota Tsusho Corporation (TTC) the trading arm of Toyota Motor Corporation

Responsibilities or duties

This role is responsible for the achievement of the set sales targets to ensure the profitability of the BYD brand.

Qualifications or requirements (e.g., education, skills)

Degree in sales and marketing or other relevant field

Experience needed

3-5 years’ working experience in sales in the automotive industry

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Experience in and knowledge of Electric Vehicles will be an added advantage

Experience in leasing will be an added advantage

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
• Prepare quotations in a timely manner in line with CFAO Mobility guidelines to assist close sales in a timely manner;
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
• Advise clients on finance packages available through partner financial institutions and assist the clients in filling the required documentation to ensure the sales deals are closed;
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the BYD brands;
• Submit accurate weekly deliveries and order intake data to the Sales Manager to keep track of the monthly sales targets as per budget;
• Support in the unit ordering process to ensure optimal stock holding at all times;

• Sales
• Marketing
• Customer Relationship Management
• Negotiation
• Communication
• Market Intelligence Gathering
• Quotation Preparation
• Sales Order Creation
• Client Advising (Finance Packages)
• Liaison with Finance Department
• Promotional Activities Participation
• Data Submission
• Stock Management Support

• Degree in sales and marketing or other relevant field