TalentPop App is a fast-growing e-commerce agency supporting hundreds of brands worldwide. We’re looking for a Sales Support Specialist to assist customers, support sales activities, and help turn customer interactions into successful sales.

This role is ideal for someone who enjoys helping customers, communicating with people, and working toward sales goals. Commission opportunities are available based on performance.

What You’ll Do

• Assist customers with product, order, and account questions
• Respond to customer inquiries through chat, email, and/or voice
• Recommend products based on customer needs
• Identify and support sales opportunities
• Help customers move forward with their purchases
• Follow up with customers and maintain accurate records

What We’re Looking For

• 1+ year of customer service, sales, or e-commerce experience
• Strong spoken and written English
• Confident and professional communication skills
• Comfortable discussing products and making recommendations
• Customer-focused with a sales-oriented mindset
• Strong problem-solving and multitasking skills
• BPO, e-commerce, Shopify, Gorgias, Zendesk, or similar experience is a plus

Compensation & Benefits

• Commission opportunities based on sales performance
• 100% remote work
• Full-time, permanent position
• Paid time off
• Holiday bonuses and performance incentives
• Health and dental benefits
• Career growth opportunities
• Work with international e-commerce brands

Remote Work Requirements

• Personal laptop/desktop, Intel i5 or Ryzen 5 equivalent
• At least 8 GB RAM
• Minimum 25 Mbps internet connection
• Backup internet connection
• Reliable power and a quiet workspace

• Assist customers with product, order, and account questions
• Respond to customer inquiries through chat, email, and/or voice
• Recommend products based on customer needs
• Identify and support sales opportunities
• Help customers move forward with their purchases
• Follow up with customers and maintain accurate records

• Strong spoken and written English
• Confident and professional communication skills
• Comfortable discussing products and making recommendations
• Customer-focused with a sales-oriented mindset
• Strong problem-solving and multitasking skills

• 1+ year of customer service, sales, or e-commerce experience
• BPO, e-commerce, Shopify, Gorgias, Zendesk, or similar experience is a plus
• Personal laptop/desktop, Intel i5 or Ryzen 5 equivalent
• At least 8 GB RAM
• Minimum 25 Mbps internet connection
• Backup internet connection
• Reliable power and a quiet workspace