Sales Team Leader Pharmaceuticals

2025-11-03T16:05:21+00:00

FULL_TIME

Healthcare

Management, Sales & Retail

2025-11-05T17:00:00+00:00

Kenya

8

Harley’s Limited is seeking a dynamic and results-oriented Sales Team Leader for its Pharmaceuticals business unit, to support both the Medical Representatives and Telesales teams in Uganda. This position reports to the Country Head in Uganda, through the Category Manager - Pharmaceuticals.

The ideal candidate will be an inspiring leader with a strong pharmaceutical sales background, experience with telesales operations, capable of driving team performance, achieving sales targets, building customer relationships, and ensuring compliance with company and industry standards.

Team Leadership & Performance Management: Lead, supervise and motivate a combined team of Medical Representatives and Telesales Assistants to deliver sales objectives. Develop structured daily, weekly and monthly activity plans, track team KPIs and conduct performance reviews. Provide field coaching, mentorship and continuous feedback to improve productivity and professionalism. Sales Target Achievement & Market Growth: Set clear sales goals and ensure consistent achievement of both individual and team targets. Drive prescription generation, territory growth and market share expansion for assigned pharmaceutical brands. Oversee the effective execution of marketing and sales campaigns in alignment with the category strategy. Customer Relationship & Territory Management: Build and maintain strong relationships with key healthcare professionals, hospitals, clinics and pharmacies. Support the team in organizing Continuing Medical Education (CME) events, product demonstrations and other promotional activities to strengthen brand visibility and customer engagement. Team Development: Continuously train team members on product knowledge, sales techniques, compliance standards and customer service. Mentor new hires and identify skill gaps, recommending training interventions to enhance overall team capability and confidence. Telesales Operations Leadership: Supervise the Telesales unit to ensure optimal call productivity, lead conversion and revenue performance. Monitor daily call activities, assign targets, track KPIs, review CRM entries and provide timely feedback. Ensure adherence to call quality standards, sales scripts and customer service excellence.

• Strong leadership, communication and interpersonal skills with a motivational approach to team management. • Excellent sales, negotiation and presentation abilities. • Strong organizational, time management and reporting skills. • High level of integrity and commitment to compliance and ethical practices.

• A Diploma or Bachelor's Degree in Pharmacy, or any science-related field, is a mandatory requirement. • Minimum of 8 years of experience as a Medical Representative, with at least 2 years in a supervisory or team leadership role. • Proven record of working in a telesales operation, achieving and surpassing sales targets in the pharmaceutical sector will be considered as an advantage.

JOB-6908d2c14b6d7