Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. 

Job Description

To lead, coach, and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth, customer acquisition, and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution, exceptional customer experience, people leadership, and adherence to risk and compliance standards.

Qualifications

Type of Qualification: First Degree

Experience Required

3-4 years

Proven sales track record within the financial services industry, with strong proactive business development and client acquisition capabilities, complemented by effective stakeholder management experience

Experience in any supervisory role will be an added advantage.

Behavioural Competencies:

• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Team Working
• Upholding Standards

Technical Competencies:

• Attitude of Customer Experience
• Banking Process & Procedures
• Client Retention
• Customer Understanding
• Mind of Customer Experience
• Risk Identification

• Lead, coach, and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth, customer acquisition, and relationship deepening within the Personal & Private Banking business.
• Deliver business performance through effective sales execution, exceptional customer experience, people leadership, and adherence to risk and compliance standards.

• Proven sales track record within the financial services industry
• Strong proactive business development and client acquisition capabilities
• Effective stakeholder management experience
• Supervisory experience (added advantage)
• Attitude of Customer Experience
• Banking Process & Procedures
• Client Retention
• Customer Understanding
• Mind of Customer Experience
• Risk Identification
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Team Working
• Upholding Standards

• First Degree