4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses ...

Key Responsibilities

Loan Origination & Sales

• Actively generate new business through field sales, referrals, and market activations
• Guide customers through the loan application process
• Conduct due diligence and ensure accurate documentation
• Train clients in line with 4G Capital’s educational mission
• Achieve monthly disbursement and active client targets

Relationship Management

• Build strong, trust-based relationships with customers
• Offer advisory support—our clients refer to us as “Mwalimu” because we teach, guide, and empower
• Maintain constant communication and promptly resolve customer issues
• Develop partnerships with community influencers and referral sources

Credit & Risk Management

• Follow all credit policies and due diligence standards
• Assess client risk and verify customer information
• Monitor portfolio performance and escalate risks early

Market Knowledge & Reporting

• Stay informed on market trends, competitor offerings, and customer needs
• Provide regular field insights to branch and regional leadership

Qualifications

• Diploma, certificate, or bachelor’s degree in Business, Finance, or related field
• Proven sales experience, preferably in financial services
• Experience meeting and exceeding sales targets
• Understanding of lending products, credit processes, and risk assessment
• Willingness to work outside Nairobi and relocate immediately is required
• Ability to communicate effectively in local languages is a strong advantage

Skills & Competencies

• Strong sales and negotiation skills
• Excellent interpersonal and communication skills
• Customer-first mindset with the ability to connect with micro-business owners
• Organised, disciplined, and able to manage field work independently
• Basic digital literacy (smartphone and apps usage)

• Actively generate new business through field sales, referrals, and market activations
• Guide customers through the loan application process
• Conduct due diligence and ensure accurate documentation
• Train clients in line with 4G Capital’s educational mission
• Achieve monthly disbursement and active client targets
• Build strong, trust-based relationships with customers
• Offer advisory support—our clients refer to us as “Mwalimu” because we teach, guide, and empower
• Maintain constant communication and promptly resolve customer issues
• Develop partnerships with community influencers and referral sources
• Follow all credit policies and due diligence standards
• Assess client risk and verify customer information
• Monitor portfolio performance and escalate risks early
• Stay informed on market trends, competitor offerings, and customer needs
• Provide regular field insights to branch and regional leadership

• Strong sales and negotiation skills
• Excellent interpersonal and communication skills
• Customer-first mindset with the ability to connect with micro-business owners
• Organised, disciplined, and able to manage field work independently
• Basic digital literacy (smartphone and apps usage)

• Diploma, certificate, or bachelor’s degree in Business, Finance, or related field
• Proven sales experience, preferably in financial services
• Experience meeting and exceeding sales targets
• Understanding of lending products, credit processes, and risk assessment
• Willingness to work outside Nairobi and relocate immediately is required
• Ability to communicate effectively in local languages is a strong advantage