Empower Entrepreneurs. Transform Communities. Build Your Career.

At 4G Capital, we believe that every thriving small business creates stronger families, healthier communities and a more prosperous economy.

For over a decade, we've partnered with thousands of micro and small business owners across Kenya and Uganda, providing more than just working capital. We equip entrepreneurs with the knowledge, confidence and financial solutions they need to grow sustainable businesses.

As one of East Africa's leading financial inclusion organizations, a certified B Corporation, and an award-winning fintech, we're expanding our reach across Kenya—and we're looking for passionate field professionals to join us.

If you enjoy meeting people, building relationships and helping businesses succeed, this could be the career opportunity you've been waiting for.

The Opportunity

As a Sales & Collections Agent, you'll be the face of 4G Capital within your community.

You'll identify and onboard new customers, provide financial education, build lasting customer relationships and support responsible lending by maintaining a healthy loan portfolio.

At 4G Capital, our customers affectionately call us "Mwalimu" (Teacher) because we don't just lend—we coach, educate and empower entrepreneurs to succeed.

Every customer you support represents another business with the opportunity to grow.

What You'll Be Doing

Grow Our Customer Base

• Identify and acquire new customers through field sales, referrals and community engagement.
• Guide customers through the loan application process.
• Conduct customer due diligence and ensure accurate documentation.
• Deliver customer education aligned with 4G Capital's mission of growing businesses with capital and knowledge.
• Achieve monthly sales, disbursement and active customer targets.

Build Lasting Customer Relationships

• Develop trusted relationships with entrepreneurs and business owners.
• Provide ongoing guidance and support throughout the customer journey.
• Resolve customer queries professionally and promptly.
• Build strong referral networks within local communities and business groups.

Protect Portfolio Quality

• Promote responsible borrowing and timely repayments.
• Monitor customer performance and identify potential risks early.
• Follow all credit policies, due diligence requirements and risk management procedures.
• Support portfolio health through proactive collections and customer engagement.

Market Intelligence

• Stay informed about customer needs, market trends and competitor activities.
• Share market insights and customer feedback with Branch and Regional leadership to support business growth.

What We're Looking For

Essential

We're looking for someone who has:

• A Diploma or Bachelor's Degree in Business, Finance or a related field.
• Proven experience in sales, preferably within financial services or customer-facing environments.
• A track record of achieving sales targets.
• Understanding of lending products, credit processes and customer assessment.
• Willingness to relocate and work outside Nairobi, including remote locations across Kenya.
• Basic digital literacy, including confident use of smartphones and mobile applications.

Desirable

It would be an advantage if you have:

• Experience working with micro and small business owners.
• Experience in financial services, micro-finance or lending.
• Ability to communicate effectively in local languages spoken within your assigned region.

You'll Thrive in This Role If You

• Enjoy working in the field and meeting new people.
• Are passionate about supporting entrepreneurs and small businesses.
• Can build trust and long-term customer relationships.
• Are self-driven and comfortable working independently.
• Communicate confidently with people from diverse backgrounds.
• Are resilient, disciplined and motivated by achieving results.
• Want a career where your work creates visible impact every day.

Why Join 4G Capital?

At 4G Capital, you'll do more than build a career—you'll help transform lives.

When you join us, you'll enjoy:

• The opportunity to empower entrepreneurs and strengthen local communities.
• Comprehensive training, coaching and ongoing mentorship.
• A clear career pathway with opportunities for growth and internal progression.
• Competitive performance-based incentives that reward success.
• The chance to work in a fast-growing, purpose-driven organisation committed to financial inclusion across Africa.
• A supportive team culture built on collaboration, integrity and continuous learning.

Our purpose is simple:

Unlock Human Potential for Good.

Every entrepreneur you support is another business with the opportunity to grow, create jobs and improve lives.

Ready to Make an Impact?

If you're passionate about sales, customer relationships and helping small businesses succeed, we'd love to hear from you.

Apply today and become part of a team that's transforming financial inclusion across Kenya—one entrepreneur at a time.

4G Capital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all. If you require any reasonable adjustments during the recruitment process, please let us know

• Identify and acquire new customers through field sales, referrals and community engagement.
• Guide customers through the loan application process.
• Conduct customer due diligence and ensure accurate documentation.
• Deliver customer education aligned with 4G Capital's mission of growing businesses with capital and knowledge.
• Achieve monthly sales, disbursement and active customer targets.
• Develop trusted relationships with entrepreneurs and business owners.
• Provide ongoing guidance and support throughout the customer journey.
• Resolve customer queries professionally and promptly.
• Build strong referral networks within local communities and business groups.
• Promote responsible borrowing and timely repayments.
• Monitor customer performance and identify potential risks early.
• Follow all credit policies, due diligence requirements and risk management procedures.
• Support portfolio health through proactive collections and customer engagement.
• Stay informed about customer needs, market trends and competitor activities.
• Share market insights and customer feedback with Branch and Regional leadership to support business growth.

• Sales
• Customer Relationship Management
• Financial Education
• Loan Application Process Guidance
• Customer Due Diligence
• Responsible Lending
• Portfolio Management
• Market Intelligence
• Digital Literacy (smartphones, mobile applications)
• Communication
• Interpersonal Skills
• Problem-Solving
• Resilience
• Discipline
• Motivation

• Diploma or Bachelor's Degree in Business, Finance or a related field.
• Proven experience in sales, preferably within financial services or customer-facing environments.
• A track record of achieving sales targets.
• Understanding of lending products, credit processes and customer assessment.
• Willingness to relocate and work outside Nairobi, including remote locations across Kenya.
• Basic digital literacy, including confident use of smartphones and mobile applications.
• Experience working with micro and small business owners (Desirable).
• Experience in financial services, micro-finance or lending (Desirable).
• Ability to communicate effectively in local languages spoken within your assigned region (Desirable).