About the job

Company Description Platinum Credit Limited is a microfinance company licensed in Kenya under the Companies Act, operating since 2002. The organization focuses on providing emergency and development loans to civil servants, Teachers Service Commission members, and employees of selected companies. Its diverse product portfolio includes civil servant loans, logbook loans, personal loans, asset finance, import duty finance, and landlord loans. With a strong customer focus and established presence in the Kenyan financial sector, Platinum Credit Limited offers opportunities to work in a dynamic, growth-oriented environment.

Role Description

This is a full-time, on-site Sales role based at Rongai CS in Nairobi County, Kenya, with 20 positions available. The Sales team members will identify and approach potential clients, present Platinum Credit products, and guide customers through the loan application process. They will follow up on leads, maintain and grow a client portfolio, and achieve set sales targets and performance metrics. Daily tasks include explaining product features and terms, collecting and verifying client documentation, and providing timely feedback and support to customers. Sales team members will also collaborate with branch staff, participate in marketing and outreach activities, and attend trainings and briefings to stay updated on products, policies, and compliance requirements.

Qualifications

• Strong Communication and Customer Service skills, with the ability to explain financial products clearly and build trust with diverse clients.
• Proven Sales experience or aptitude, including prospecting, closing deals, and working with sales targets.
• Basic understanding of Sales Management or willingness to learn, including reporting, pipeline tracking, and teamwork toward branch goals.
• Willingness to participate in Training to continuously improve product knowledge, compliance awareness, and sales techniques.
• Minimum of a high school diploma; a certificate or diploma in Business, Marketing, Finance, or a related field is an added advantage.
• Familiarity with microfinance or financial services is beneficial but not mandatory.
• Ability to work on-site, be field-oriented, and demonstrate high levels of integrity, initiative, and resilience.
• Basic computer literacy and comfort with using mobile or digital tools for client onboarding and reporting.

Commission based

• Identify and approach potential clients.
• Present Platinum Credit products.
• Guide customers through the loan application process.
• Follow up on leads.
• Maintain and grow a client portfolio.
• Achieve set sales targets and performance metrics.
• Explain product features and terms.
• Collect and verify client documentation.
• Provide timely feedback and support to customers.
• Collaborate with branch staff.
• Participate in marketing and outreach activities.
• Attend trainings and briefings to stay updated on products, policies, and compliance requirements.

• Strong Communication skills
• Customer Service skills
• Ability to explain financial products clearly
• Ability to build trust with diverse clients
• Sales experience or aptitude
• Prospecting
• Closing deals
• Working with sales targets
• Basic understanding of Sales Management or willingness to learn
• Reporting
• Pipeline tracking
• Teamwork toward branch goals
• Willingness to participate in Training
• Basic computer literacy
• Comfort with using mobile or digital tools for client onboarding and reporting

• Strong Communication and Customer Service skills, with the ability to explain financial products clearly and build trust with diverse clients.
• Proven Sales experience or aptitude, including prospecting, closing deals, and working with sales targets.
• Basic understanding of Sales Management or willingness to learn, including reporting, pipeline tracking, and teamwork toward branch goals.
• Willingness to participate in Training to continuously improve product knowledge, compliance awareness, and sales techniques.
• Minimum of a high school diploma; a certificate or diploma in Business, Marketing, Finance, or a related field is an added advantage.
• Familiarity with microfinance or financial services is beneficial but not mandatory.
• Ability to work on-site, be field-oriented, and demonstrate high levels of integrity, initiative, and resilience.
• Basic computer literacy and comfort with using mobile or digital tools for client onboarding and reporting.