Company Overview

We are an independent integrated communications agency that works to earn attention for our clients and incite action by championing integration and placing people, culture and relationships at the very heart of everything we do.

Role and Responsibility

Task Areas:

• Source of all industry brand, competitor and consumer information
• Regularly monitors and analyses competitive communication advertising and competitive product activity
• Gain an understanding of qualitative and quantitative research and can assist in developing relevant research stimulus materials
• Supports Account Manager/Director in the control of the communication process manages central filing, estimates, timing plans, deadlines, Client and internal meetings etc
• Effective organization of meetings, diaries, presentation materials and refreshments
• Records all client meetings, key conversations and decisions in contact reports and distribute them within 24 hours
• Listen carefully to client requests, report them accurately and action them expediently
• Check that all client approvals are sought and given prior to commencement of any work
• Has an excellent eye for detail, ensuring the quality and accuracy of all materials prior to presentation either internally or externally
• Performs day-to-day account work which may include drafting a wide range of written materials, coordinating events, maintaining client and media contact, managing projects performed with and by others and supervising interns
• Is fully familiar with Company’s communications plans for accounts and understands and tracks clients’ businesses
• Engage in project beyond area of specialty
• Media relations: Build a database of journalists and publishers
• Any other lawfully assigned duties

Project Management

• Supports achievement of, the company’s vision and exemplifies the company’s mission
• Demonstrates initiative in identifying and proposing enhanced ways to advance team, group, agency and client interests
• Operates with a high degree of independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members
• Applies sound judgment in anticipating and taking action to avoid many workplace and client issues and problems
• Proactively looks for solutions when problems arise

Client Management

• Liaising between client, outside suppliers and other internal and external contacts.
• Create and develop a positive and professional relationship with your client and other relevant contacts.
• Represents/merchandises the client’s business within the agency.
• Regularly seeks our ways to add value to the client/agency relationship.

Commercial Management

• Develops an expert understanding of the Agency’s financial systems, taking specific. financial responsibility as delegated by the Account Manager/Account Director.
• Liaise with Traffic and Production to ensure that creative work, cost estimates and production remain within the timing plan so that work is delivered on budget and on time.
• Is responsible for ensuring that all estimates are presented and approved by client expediently and that no work commences without this approval.
• Ensures that work produced is within the agreed timelines and budgets.

Talent Management and Relationship building:

• Demonstrates value to clients and colleagues on programs that build rapport
• Responsible for effective team communication, both written and verbal, ensuring all team members and clients receive contact reports, briefs, market information, timing schedules, minutes etc.
• Develop teams through coaching and mentoring
• Delegate effectively
• Form strong and enduring relationships with all team members
• Motivate other members of the project team during difficult times, absorbing their anxieties and keep the project moving forward.

Required Experience:

• Bachelor’s degree in communication & marketing or any other related field
• At least two (2) years’ work experience working in a busy office environment, preferably within the marketing/communications industry
• Analytical, creative and have a genuine interest in consumers and brands
• Experience of working across several projects simultaneously, juggling the day- to day work to meet client deadlines
• Knowledge of Microsoft office, Word, Excel, PPT
• Experience of presenting and influencing clients

Required Attributes:

• Eye for detail
• Team Player, outgoing and dependable
• Great communication skills, both written and verbal
• Fastidious organisational skills with a high attention to detail
• Proactive and able to self-motivate
• Good team player
• Flexible, strong problem-solving skills

Key Performance Indicators

• Daily media monitoring for the client assigned – by 7:00 a.m.
• Understanding the industry – Quarterly industry trend reports
• Media relations – Minimum of 2 successful pitches per month
• New business – contribute to at least 10% of the POD budge

• Source of all industry brand, competitor and consumer information
• Regularly monitors and analyses competitive communication advertising and competitive product activity
• Gain an understanding of qualitative and quantitative research and can assist in developing relevant research stimulus materials
• Supports Account Manager/Director in the control of the communication process manages central filing, estimates, timing plans, deadlines, Client and internal meetings etc
• Effective organization of meetings, diaries, presentation materials and refreshments
• Records all client meetings, key conversations and decisions in contact reports and distribute them within 24 hours
• Listen carefully to client requests, report them accurately and action them expediently
• Check that all client approvals are sought and given prior to commencement of any work
• Has an excellent eye for detail, ensuring the quality and accuracy of all materials prior to presentation either internally or externally
• Performs day-to-day account work which may include drafting a wide range of written materials, coordinating events, maintaining client and media contact, managing projects performed with and by others and supervising interns
• Is fully familiar with Company’s communications plans for accounts and understands and tracks clients’ businesses
• Engage in project beyond area of specialty
• Media relations: Build a database of journalists and publishers
• Any other lawfully assigned duties
• Supports achievement of, the company’s vision and exemplifies the company’s mission
• Demonstrates initiative in identifying and proposing enhanced ways to advance team, group, agency and client interests
• Operates with a high degree of independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members
• Applies sound judgment in anticipating and taking action to avoid many workplace and client issues and problems
• Proactively looks for solutions when problems arise
• Liaising between client, outside suppliers and other internal and external contacts.
• Create and develop a positive and professional relationship with your client and other relevant contacts.
• Represents/merchandises the client’s business within the agency.
• Regularly seeks our ways to add value to the client/agency relationship.
• Develops an expert understanding of the Agency’s financial systems, taking specific. financial responsibility as delegated by the Account Manager/Account Director.
• Liaise with Traffic and Production to ensure that creative work, cost estimates and production remain within the timing plan so that work is delivered on budget and on time.
• Is responsible for ensuring that all estimates are presented and approved by client expediently and that no work commences without this approval.
• Ensures that work produced is within the agreed timelines and budgets.
• Demonstrates value to clients and colleagues on programs that build rapport
• Responsible for effective team communication, both written and verbal, ensuring all team members and clients receive contact reports, briefs, market information, timing schedules, minutes etc.
• Develop teams through coaching and mentoring
• Delegate effectively
• Form strong and enduring relationships with all team members
• Motivate other members of the project team during difficult times, absorbing their anxieties and keep the project moving forward.

• Analytical
• Creative
• Genuine interest in consumers and brands
• Working across several projects simultaneously
• Juggling day-to-day work to meet client deadlines
• Knowledge of Microsoft Office (Word, Excel, PPT)
• Presenting and influencing clients
• Eye for detail
• Team Player
• Outgoing
• Dependable
• Great communication skills (written and verbal)
• Fastidious organisational skills
• High attention to detail
• Proactive
• Able to self-motivate
• Good team player
• Flexible
• Strong problem-solving skills

• Bachelor’s degree in communication & marketing or any other related field