Background

Fixed-term positions available till August 2029

Location: Open to Wellington & Auckland

Te Au Reka - Improving access to justice for all New Zealanders

Te Au Reka is a major joint initiative between the Ministry of Justice and the judiciary to modernise the administration of justice through the courts and tribunals of Aotearoa New Zealand. The programme is developing a new digital case management service to support modern and effective case management, judicial decision-making and court and tribunal management, and to enable participants to engage online with the court.

Over the coming years, Te Au Reka will digitise many court and tribunal processes. When complete, engaging with courts and tribunals will be simpler, faster and more accessible. Working on Te Au Reka is an opportunity to contribute to a large, complex and nationally significant programme that will affect those who work in and interact with the justice system.

The Opportunity

You will play a key role in supporting the successful delivery and adoption of Te Au Reka, one of the Ministry's most significant business and technology transformation programmes.

Working as part of the Change and Engagement team, you will design and deliver engagement approaches that build understanding, readiness and confidence across a diverse range of stakeholders, court staff, stakeholders and justice sector partners. You will work closely with programme teams to understand impacts, identify stakeholder needs and deliver meaningful engagement that supports successful change.

You will provide trusted advice on engagement planning, stakeholder management and communications, helping ensure the right people are involved at the right time and that feedback is gathered, understood and reflected in programme delivery. You will build and maintain strong relationships, manage competing priorities and contribute to initiatives that support successful business adoption and long-term outcomes.

Working with a high degree of autonomy, you will contribute to engagement strategies, workshops, reference groups, events, communications and readiness activities. You will also identify risks and issues, support continuous improvement and help the programme respond effectively to emerging needs and priorities.

As a senior member of the team, you will contribute to a positive and collaborative culture by sharing knowledge, coaching others, undertaking peer review and supporting consistent, high-quality engagement practice across the programme.

Key Responsibilities

• Design, plan and deliver engagement activities that support readiness, adoption and successful implementation of Te Au Reka.
• Build and maintain trusted relationships with judges, court staff, legal professionals, justice sector partners and other key stakeholders.
• Develop and deliver stakeholder engagement plans, communications, workshops, presentations, reference groups and other engagement activities.
• Gather and analyse key stakeholder feedback, insights and emerging issues to inform programme decisions and delivery.
• Provide high-quality advice, reports, briefings, presentations and other engagement and change collateral.
• Identify and manage engagement risks, issues and opportunities, and contribute to practical solutions that support successful outcomes.
• Work collaboratively across programme teams to ensure engagement activities are aligned with programme priorities, business needs and delivery milestones.
• Contribute to a positive and high-performing team culture by sharing knowledge, coaching colleagues and supporting quality assurance activities.

Skills and Experience

To be successful in this role, you will bring:

• Experience developing and delivering stakeholder engagement, communications, change or readiness initiatives within a complex programme, project or operational environment.
• Strong relationship management and influencing skills, with the ability to build credibility and work effectively with diverse stakeholder groups.
• Excellent written and verbal communication skills, including experience developing communications, presentations, briefing papers and engagement materials.
• Strong planning and organisational skills, with the ability to manage competing priorities and deliver high-quality outcomes in a fast-paced environment.
• Experience facilitating workshops, meetings, consultation activities or stakeholder forums.
• Sound judgement, problem-solving and analytical skills, including the ability to identify risks, issues and opportunities and recommend practical solutions.
• An understanding of change management, stakeholder engagement or business readiness principles.
• Operational court experience and an understanding of court processes would be highly desirable.

About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

• Design, plan and deliver engagement activities that support readiness, adoption and successful implementation of Te Au Reka.
• Build and maintain trusted relationships with judges, court staff, legal professionals, justice sector partners and other key stakeholders.
• Develop and deliver stakeholder engagement plans, communications, workshops, presentations, reference groups and other engagement activities.
• Gather and analyse key stakeholder feedback, insights and emerging issues to inform programme decisions and delivery.
• Provide high-quality advice, reports, briefings, presentations and other engagement and change collateral.
• Identify and manage engagement risks, issues and opportunities, and contribute to practical solutions that support successful outcomes.
• Work collaboratively across programme teams to ensure engagement activities are aligned with programme priorities, business needs and delivery milestones.
• Contribute to a positive and high-performing team culture by sharing knowledge, coaching colleagues and supporting quality assurance activities.

• Strong relationship management and influencing skills, with the ability to build credibility and work effectively with diverse stakeholder groups.
• Excellent written and verbal communication skills, including experience developing communications, presentations, briefing papers and engagement materials.
• Strong planning and organisational skills, with the ability to manage competing priorities and deliver high-quality outcomes in a fast-paced environment.
• Sound judgement, problem-solving and analytical skills, including the ability to identify risks, issues and opportunities and recommend practical solutions.
• An understanding of change management, stakeholder engagement or business readiness principles.

• Experience developing and delivering stakeholder engagement, communications, change or readiness initiatives within a complex programme, project or operational environment.
• Experience facilitating workshops, meetings, consultation activities or stakeholder forums.
• Operational court experience and an understanding of court processes would be highly desirable.