Vacancy title:
Senior Bancassurance Officer

[Type: FULL_TIME, Industry: Consulting, Category: Sales & Retail, Business Operations, Finance, Insurance]

Jobs at:
Africa Management Solutions Limited (AMSOL)

Deadline of this Job:
Friday, June 12 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, May 13 2026, Base Salary: Not Disclosed

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JOB DETAILS:

• Key Responsibilities
  • Drive growth of bancassurance business through effective insurance sales and relationship management initiatives.
  • Market and promote insurance products to existing and prospective customers across assigned branches and customer segments.
  • Develop and maintain strong relationships with insurance underwriters, partners, and customers.
  • Support onboarding of new insurance clients and ensure retention of existing business relationships.
  • Process new insurance business applications, renewals, and policy documentation accurately and within agreed timelines.
  • Coordinate and follow up on insurance claims administration and customer queries.
  • Ensure timely collection and reconciliation of insurance premiums and commissions.
  • Liaise with insurance companies and regulatory bodies on operational and compliance matters.
  • Support branches through insurance product training, awareness programs, and customer sensitization initiatives.
  • Maintain accurate records and prepare periodic reports on insurance transactions and business performance.
  • Ensure prompt resolution of customer complaints and adherence to service level agreements.
  • Promote a customer centric service culture and deliver seamless customer experience.
  • Ensure compliance with IRA regulations, organizational policies, and operational procedures.
  • Support growth of insurance related income and partner deposit mobilization initiatives.
  • Participate in insurance sales campaigns, branch business development activities, and cross selling initiatives.
  • Perform any other duties assigned by management from time to time.
  Qualifications & Requirements
  • Bachelor’s Degree in Insurance, Business Administration, Commerce, Finance, Marketing, or a related field from a recognized institution.
  • ACII, CII, IIK Diploma, or any insurance related professional qualification will be an added advantage.
  • Minimum KCSE grade of C with strong performance in Mathematics and English.
  • Minimum of 1 year relevant experience in insurance sales, bancassurance, or insurance operations.
  • Experience within an insurance intermediary, insurance company, bancassurance unit, or financial institution is highly preferred.
  • Experience in the same business is preferred.
  • Strong understanding of insurance products, claims processes, and insurance regulations.
  • Knowledge of banking products and financial services operations will be an added advantage.
  • Strong communication, negotiation, and presentation skills.
  • Good analytical, reporting, and relationship management skills.
  • Ability to generate new business and achieve sales targets effectively.
   Key Competencies
  • Insurance sales and business development
  • Bancassurance operations management
  • Customer relationship management
  • Claims administration and policy servicing
  • Communication and negotiation skills
  • Financial analysis and reporting
  • Customer service excellence
  • Regulatory and compliance awareness
  • Networking and stakeholder management
  • Attention to detail and organizational skills

   

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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