Background information about the job or company (e.g., role context, company overview)

Inkomoko Kenya seeks a highly talented and experienced Senior Business Development Advisor to work directly with our entrepreneur clients. The Senior Business Development Advisor will join a growing start-up team with core responsibilities as follows.

Responsibilities or duties

Management & General Administration (50% Time)

• Serve as a coach, mentor, and advisor to Business Associates (BAs) and Business Development Advisors (BDAs) to help them improve their capabilities and skills
• Assist BDAs/BAs and review work as needed to ensure high-quality work is delivered to clients.
• Coordinate the BDAs and BAs activities with other department activities, ensuring the highest quality of organization and client services outcomes
• Work with the Business Development Manager and Executive team to develop annual goals for the BGS department
• Build the capacity of BDAs and BAs team to reach Inkomoko Kenya’s annual objectives, in particular providing training on matters related to Business Growth Services. Additionally, support BDAs/BAs assist Inkomoko Kenya and Inkomoko management in Micro Business Solutions projects, including recruitment,training, consulting and representation of our organization in Dadaab and attend different meetings, i.e. partners/county government meetings
• Represent Inkomoko Kenya in the local business community, conferences, and other events
• Maintain and develop relationships with business community leaders in Dadaab
• Keep up to date on the latest business and industry trends in Kenya and across East Africa
• Manage and supervise agreed upon locations in and around Dadaab
• Ensure set KPIs are met in the locations under his/her supervision

Strategic Advising & Client Relationship Management (20% Time)

• Regularly communicate with BDAs and BAs to conduct site visits as needed to keep clients engaged and deliver services as planned and promised to clients
• Connect clients to other Inkomoko Kenya services as appropriate
• Review weekly, monthly and quarterly reports to stakeholders in a timely manner

Business Assessment & Business/Growth Plan Development (30% Time)

• Conduct site visits and client interviews to fully understand business needs, challenges, and opportunities
• Review BDAs & BAs consulting work that defines the strengths & weaknesses of the clients
• Assist BDAs & BAs to implement recommendations of businesses and help clients to navigate. challenges, make sound business decisions and achieve their business/growth goals
• Manage the schedule and delivery of services throughout client engagements
• Regularly track and report on the progress of client work and project deliverables

Qualifications or requirements (e.g., education, skills)

Who We Are Looking For:

We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, patience, a sense of humor, and imagination.

The ideal candidate will fulfill the following requirements:

• 3+ years of work experience in relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Must be able to legally work in Kenya
• Bachelor Degree in Business Administration/Accounting or related field

Competencies

We are looking for someone who;

• Instills Trust – Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
• Acts with Courage – Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
• Makes Informed Decisions – Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate issues or seek guidance.

• Serve as a coach, mentor, and advisor to Business Associates (BAs) and Business Development Advisors (BDAs) to help them improve their capabilities and skills
• Assist BDAs/BAs and review work as needed to ensure high-quality work is delivered to clients.
• Coordinate the BDAs and BAs activities with other department activities, ensuring the highest quality of organization and client services outcomes
• Work with the Business Development Manager and Executive team to develop annual goals for the BGS department
• Build the capacity of BDAs and BAs team to reach Inkomoko Kenya’s annual objectives, in particular providing training on matters related to Business Growth Services. Additionally, support BDAs/BAs assist Inkomoko Kenya and Inkomoko management in Micro Business Solutions projects, including recruitment,training, consulting and representation of our organization in Dadaab and attend different meetings, i.e. partners/county government meetings
• Represent Inkomoko Kenya in the local business community, conferences, and other events
• Maintain and develop relationships with business community leaders in Dadaab
• Keep up to date on the latest business and industry trends in Kenya and across East Africa
• Manage and supervise agreed upon locations in and around Dadaab
• Ensure set KPIs are met in the locations under his/her supervision
• Regularly communicate with BDAs and BAs to conduct site visits as needed to keep clients engaged and deliver services as planned and promised to clients
• Connect clients to other Inkomoko Kenya services as appropriate
• Review weekly, monthly and quarterly reports to stakeholders in a timely manner
• Conduct site visits and client interviews to fully understand business needs, challenges, and opportunities
• Review BDAs & BAs consulting work that defines the strengths & weaknesses of the clients
• Assist BDAs & BAs to implement recommendations of businesses and help clients to navigate. challenges, make sound business decisions and achieve their business/growth goals
• Manage the schedule and delivery of services throughout client engagements
• Regularly track and report on the progress of client work and project deliverables

• Consulting
• Business planning
• Providing business advice
• MS Excel
• MS Word
• Written communication
• Oral communication
• Presentation skills
• Training skills
• Perseverance
• Personal integrity
• Critical thinking

• 3+ years of work experience in relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Must be able to legally work in Kenya
• Bachelor Degree in Business Administration/Accounting or related field