Senior Claims Analyst job at First Assurance Co Ltd
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Vacancy title:
Senior Claims Analyst

[ Type: FULL TIME , Industry: Insurance , Category: Accounting & Finance ]

Jobs at:

First Assurance Co Ltd

Deadline of this Job:
29 November 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Date Posted: Wednesday, November 16, 2022 , Base Salary: Not Disclosed

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Job Summary
• To support the Head of Claims in the claims Business by providing operational support in the Claims Department processes. To process non-motor insurance claims in a fast, fair and courteous manner by ensuring that customer satisfaction, company profitability and good corporate image is maintained
• Ensure that all claims reported are registered in line with the company procedures and reserved accordingly; and also ensure that reserves are periodically reviewed.
• Ensure that the allocated claims processes are performed within the time frames as agreed with clients, brokers and other departments to ensure service delivery.
• Ensure that service providers fee notes, invoices and Discharge vouchers are settled within the set TATs
• Review the performance of the service provider semi-annually and escalate poor performance to Head of Claims.
• Assist and manage queries escalated by staff, brokers, clients, or service providers to ensure timeous resolution.
• Liaise and visit brokers, banks, Agents, and Direct clients to build relationships
• Assist in the salvage’s disposal process.
• Ensure that all the cost containment strategies in claims department are adhered to.
• Collaborate with underwriting department on areas or actions that may minimize a loss or if action is recommended post a loss due to the risk.
• Escalate poor performing accounts to Head of claims for management

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Job Experience: No Requirements

Work Hours: 8

Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified? Go to First Assurance Co Ltd on to apply

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Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 29 November 2022
Duty Station: Nairobi
Posted: 17-11-2022
No of Jobs: 1
Start Publishing: 17-11-2022
Stop Publishing (Put date of 2030): 17-11-2066
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