Senior Field Credit Collection Associate job at SunCulture Kenya Ltd
Website :
17 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Senior Field Credit Collection Associate

[ Type: FULL TIME , Industry: Agriculture, Food, and Natural Resources , Category: Accounting & Finance ]

Jobs at:

SunCulture Kenya Ltd

Deadline of this Job:
Friday, June 14 2024 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Tuesday, June 04 2024, Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about SunCulture Kenya Ltd
SunCulture Kenya Ltd jobs in Kenya

JOB DETAILS:
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent

About the Role
The Senior Field Credit Collection Officer will be responsible to oversee and manage our field credit collection team. The ideal candidate will be responsible for supervising the day-to-day activities of the field collection agents, ensuring the timely collection of outstanding payments, and implementing strategies to minimize delinquency rates. The Field Credit Collection Supervisor will play a crucial role in optimizing collection processes, driving performance improvements, and fostering a culture of excellence within the team.

Key Responsibilities
• Lead, supervise, and motivate a team of field credit collection officers to achieve collection targets and objectives.
• Conduct regular field visits to monitor officer performance, provide coaching and support, and identify areas for improvement.
• Develop and implement collection strategies and action plans to reduce outstanding receivables and improve cash flow.
• Review and analyze collection data and metrics to track performance, identify trends, and make data-driven decisions.
• Ensure compliance with company policies, procedures, and regulatory requirements related to credit collection activities.
• Collaborate with the Credit Managers and other stakeholders to develop and implement policies, procedures, and controls to mitigate credit risks.
• Conduct training sessions and workshops for field collection officers to enhance their skills, knowledge, and performance.
• Investigate and resolve escalated customer complaints or disputes in a timely and professional manner.
• Prepare regular reports and updates on collection activities, performance metrics, and key insights for management review.
• Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement.

Qualifications
• Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• Minimum of 3 years of experience in credit collection, with at least 2 years in a supervisory or leadership role.
• Proven track record of meeting or exceeding collection targets and KPIs in a similar industry or environment.
• Strong leadership and people management skills, with the ability to inspire, coach, and motivate a team.
• Excellent communication, negotiation, and problem-solving abilities.
• Proficiency in using mobile devices, computer software, and data analysis tools.
• Knowledge of local regulations and compliance standards governing credit collection practices in Kenya.
• Valid driver's license and willingness to travel extensively within assigned territories.
• Fluency in English and Swahili languages required.

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to SunCulture Kenya Ltd on sunculture.freshteam.com to apply




All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, June 14 2024
Duty Station: Nairobi
Posted: 05-06-2024
No of Jobs: 1
Start Publishing: 05-06-2024
Stop Publishing (Put date of 2030): 05-06-2067
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.