Delivering a better way to cook

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Senior Logistics Coordinator

Job TypeFull Time

QualificationBA/BSc/HND

Experience5 years

LocationNairobi

Job FieldLogistics

We are seeking a highly motivated, analytical, and results-oriented individual to fill the position of Senior Logistics Coordinator, reporting to the Operations & Logistics Manager. The successful candidate will play a key role in planning, coordinating, and optimizing logistics, fleet, warehousing, inventory, and supply chain operations while providing leadership and guidance to logistics teams across the business.

This is an exciting opportunity to join a fast-growing company that is transforming the way people cook while making a lasting positive impact on the environment and climate.

Key Responsibilities

Logistics & Supply Chain Management

• Coordinate and optimize logistics operations to ensure efficient movement of products across all branches and depots.
• Develop and implement distribution plans that improve delivery performance, reduce costs, and enhance customer satisfaction.
• Oversee route planning and dispatch processes to maximize fleet utilization and delivery efficiency.
• Manage inventory replenishment and stock movements across the network to maintain agreed stock levels.
• Support and coordinate importation activities to ensure timely receipt and distribution of products.
• Monitor supply chain performance and recommend process improvements to increase operational effectiveness.

Fleet Management

• Oversee day-to-day fleet operations, including fuel management, maintenance scheduling, repairs, and performance monitoring.
• Ensure 100% compliance with vehicle insurance, permits, inspections, and regulatory requirements.
• Monitor fleet utilization and provide recommendations to improve efficiency and reduce operating costs.
• Analyze fleet data and prepare reports for management decision-making.

Warehousing & Inventory Control

• Provide oversight and guidance to warehouse operations, ensuring adherence to inventory management procedures.
• Monitor inventory accuracy and stock accountability across branches and depots.
• Coordinate stock counts, reconciliations, and investigations into inventory variances.
• Support continuous improvement initiatives aimed at increasing warehouse productivity and accuracy.

Operational Excellence & Risk Management

• Analyze operational data and develop reports that support strategic and operational decision-making.
• Identify operational risks, inefficiencies, and bottlenecks and recommend corrective actions.
• Maintain and monitor a departmental risk register and escalate critical issues to management.
• Support implementation of operational improvement projects and process optimization initiatives.
• Participate in testing and validation of operational systems, dashboards, and applications.

Team Leadership & Stakeholder Management

• Provide day-to-day guidance and support to drivers, riders, warehouse teams, and logistics personnel.
• Assist in training staff on operational procedures, systems, and standard operating procedures (SOPs).
• Collaborate closely with Sales, Business Intelligence, Finance, and other departments to ensure smooth execution of operational activities.
• Act as a key liaison between field operations and management, ensuring timely communication and resolution of issues.
• Maintain ownership of departmental project tracking and follow-up activities.

Knowledge and Experience

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Project Management, or a related field.
• Minimum of 5 years’ experience in logistics, supply chain, warehousing, fleet management, or operations management.
• Demonstrated experience supervising logistics or operational teams.
• Experience in last-mile delivery operations with a strong customer service focus.
• Strong understanding of inventory management and supply chain processes.
• Proficiency in ERP systems, logistics software, and data analysis tools.

Skills and Attributes

• Strong leadership and team coordination skills.
• Excellent analytical and problem-solving abilities.
• Ability to make data-driven decisions and present insights effectively.
• Strong organizational and project management skills.
• Ability to prioritize multiple activities and perform effectively under pressure.
• Excellent communication and stakeholder management skills.
• Self-motivated, proactive, and results-oriented.
• High attention to detail and commitment to operational excellence.
• Demonstrated ability to drive process improvement initiatives.

Key Performance Indicators (KPIs)

• Maintain a minimum inventory threshold of 30% average daily throughput for all SKUs at branch level.
• Maintain an average delivery turnaround time of less than 3 hours for all customer orders.
• Maintain logistics costs below 5% of sales revenue.
• Achieve 100% compliance on fleet maintenance schedules.
• Achieve 100% compliance on fleet documentation, insurance, and permits.
• Maintain inventory accuracy of at least 98% across all locations.
• Ensure 100% accuracy and timely submission of operational reports.
• Improve route efficiency and fleet utilization metrics year-on-year.
• Successfully implement assigned operational improvement projects within agreed timelines.

• Coordinate and optimize logistics operations to ensure efficient movement of products across all branches and depots.
• Develop and implement distribution plans that improve delivery performance, reduce costs, and enhance customer satisfaction.
• Oversee route planning and dispatch processes to maximize fleet utilization and delivery efficiency.
• Manage inventory replenishment and stock movements across the network to maintain agreed stock levels.
• Support and coordinate importation activities to ensure timely receipt and distribution of products.
• Monitor supply chain performance and recommend process improvements to increase operational effectiveness.
• Oversee day-to-day fleet operations, including fuel management, maintenance scheduling, repairs, and performance monitoring.
• Ensure 100% compliance with vehicle insurance, permits, inspections, and regulatory requirements.
• Monitor fleet utilization and provide recommendations to improve efficiency and reduce operating costs.
• Analyze fleet data and prepare reports for management decision-making.
• Provide oversight and guidance to warehouse operations, ensuring adherence to inventory management procedures.
• Monitor inventory accuracy and stock accountability across branches and depots.
• Coordinate stock counts, reconciliations, and investigations into inventory variances.
• Support continuous improvement initiatives aimed at increasing warehouse productivity and accuracy.
• Analyze operational data and develop reports that support strategic and operational decision-making.
• Identify operational risks, inefficiencies, and bottlenecks and recommend corrective actions.
• Maintain and monitor a departmental risk register and escalate critical issues to management.
• Support implementation of operational improvement projects and process optimization initiatives.
• Participate in testing and validation of operational systems, dashboards, and applications.
• Provide day-to-day guidance and support to drivers, riders, warehouse teams, and logistics personnel.
• Assist in training staff on operational procedures, systems, and standard operating procedures (SOPs).
• Collaborate closely with Sales, Business Intelligence, Finance, and other departments to ensure smooth execution of operational activities.
• Act as a key liaison between field operations and management, ensuring timely communication and resolution of issues.
• Maintain ownership of departmental project tracking and follow-up activities.

• Strong leadership and team coordination skills.
• Excellent analytical and problem-solving abilities.
• Ability to make data-driven decisions and present insights effectively.
• Strong organizational and project management skills.
• Ability to prioritize multiple activities and perform effectively under pressure.
• Excellent communication and stakeholder management skills.
• Self-motivated, proactive, and results-oriented.
• High attention to detail and commitment to operational excellence.
• Demonstrated ability to drive process improvement initiatives.
• Proficiency in ERP systems, logistics software, and data analysis tools.

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Project Management, or a related field.
• Minimum of 5 years’ experience in logistics, supply chain, warehousing, fleet management, or operations management.
• Demonstrated experience supervising logistics or operational teams.
• Experience in last-mile delivery operations with a strong customer service focus.
• Strong understanding of inventory management and supply chain processes.