Background information about the job or company

Faulu Microfinance Bank is a leading microfinance institution in Kenya, committed to providing accessible and affordable financial services to empower individuals and small businesses. We are seeking a dynamic and experienced Senior Relationship Manager to join our team and drive business growth.

Responsibilities or duties

As a Senior Relationship Manager, you will be responsible for:

• Developing and managing a portfolio of high-value clients.
• Identifying and pursuing new business opportunities to expand the client base.
• Providing tailored financial solutions and expert advice to clients.
• Building and maintaining strong, long-lasting client relationships.
• Achieving and exceeding sales targets and revenue goals.
• Collaborating with internal teams to ensure seamless service delivery.
• Monitoring market trends and competitor activities.

Qualifications or requirements

The ideal candidate will possess:

• A Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience in relationship management, preferably within the banking or microfinance sector.
• Strong understanding of financial products and services.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to meet sales targets.
• Proficiency in MS Office Suite.

Experience needed

A minimum of 5 years of relevant experience in a similar role.

Any other provided details

We offer a competitive salary, performance-based bonuses, and opportunities for professional development.

• Developing and managing a portfolio of high-value clients.
• Identifying and pursuing new business opportunities to expand the client base.
• Providing tailored financial solutions and expert advice to clients.
• Building and maintaining strong, long-lasting client relationships.
• Achieving and exceeding sales targets and revenue goals.
• Collaborating with internal teams to ensure seamless service delivery.
• Monitoring market trends and competitor activities.

• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to meet sales targets.
• Proficiency in MS Office Suite.

• A Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience in relationship management, preferably within the banking or microfinance sector.
• Strong understanding of financial products and services.