Background information about the job or company (e.g., role context, company overview)

At 4G Capital, we believe in unlocking human potential for good. As Africa’s highest-scoring fintech B Corp, we’re proud to empower micro and small businesses with the capital, knowledge, and digital tools they need to thrive. Our award-winning model blends instant access to working capital with enterprise training, enabling over 350,000 entrepreneurs across Kenya and Uganda to grow their businesses, support their families, and uplift their communities.

We’re on a mission to be the first choice for MSME growth in Africa—and dependable, scalable, and secure technology is at the heart of that journey.

Why Join Us?

At 4G Capital, you won’t just be joining a fintech—you’ll be joining a movement. Our culture is collaborative, innovative, and purpose-driven. We work with integrity, empathy, and a shared belief in building solutions that create real impact. Every role here contributes directly to strengthening financial inclusion, and you’ll be surrounded by passionate colleagues who care about growth—for our customers, our business, and each other.

When you join our Technology team, you join a group of builders, problem-solvers, and innovators driving the systems that power thousands of entrepreneurial journeys each day.

The Role: Senior Site Reliability Engineer

This is an exciting opportunity for a seasoned SSRE who thrives at the intersection of cloud engineering, operational excellence, and platform reliability. You will be responsible for strengthening and maturing our SSRE practice while ensuring our cloud-native systems on Google Cloud Platform (GCP) remain stable, observable, scalable, and cost-efficient. You will define the standards for reliability engineering across the organisation, develop strong observability and monitoring systems, guide capacity planning, and own cloud cost optimisation. Working closely with DevOps, DevSecOps, IT Operations, Product, and business teams, you will help ensure our systems are predictable, resilient, and capable of supporting the company’s rapid growth.

Responsibilities or duties

• Define and own 4G Capital’s SRE standards, principles, and best practices.
• Build robust monitoring, observability, and alerting systems that provide proactive insights into system health.
• Establish and manage reliability metrics (SLIs, SLOs) aligned to business priorities.
• Lead capacity planning, performance engineering, and demand forecasting for production systems.
• Champion cloud cost optimisation (FinOps), ensuring full visibility and effective cost management across GCP workloads.
• Provide reliability and operability guidance during architecture and design discussions.
• Operate and continuously improve GCP-based production platforms, including Cloud Run, networking, and event-driven services.
• Design and maintain infrastructure using Terraform and infrastructure-as-code methodologies.
• Collaborate cross-functionally to embed reliability, performance, and cost discipline across the organisation.
• Participate in incident response, post-incident reviews, and continuous improvement initiatives.

Qualifications or requirements (e.g., education, skills)

You’re an engineer who blends deep cloud expertise with a passion for operational excellence. You understand the importance of reliability in powering financial inclusion and thrive in environments where systems must scale gracefully and perform predictably.

Experience needed

• Extensive experience operating production systems at scale.
• Strong hands-on GCP experience in live, high-availability environments.
• Proven expertise with Terraform and Infrastructure as Code.
• Demonstrated ability to build monitoring, observability, and alerting frameworks.
• Practical experience implementing SLIs, SLOs, and service reliability metrics.
• Experience in capacity planning, performance engineering, and scaling strategies.
• Solid understanding of FinOps, cloud cost optimisation, and cost governance.
• Professional-level Google Cloud certification (Cloud DevOps Engineer, Cloud Architect, etc.).
• A collaborative, structured, and outcomes-driven engineering style.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• A purpose-driven role where your work directly impacts financial inclusion across Africa.
• The chance to build and shape the reliability standards for a fast-scaling fintech.
• A supportive, collaborative culture that values innovation, growth, and human connection.
• Opportunities for career growth and exposure to modern cloud-native engineering practices.
• Flexible working arrangements within a dynamic, mission-focused organisation.

• Define and own 4G Capital’s SRE standards, principles, and best practices.
• Build robust monitoring, observability, and alerting systems that provide proactive insights into system health.
• Establish and manage reliability metrics (SLIs, SLOs) aligned to business priorities.
• Lead capacity planning, performance engineering, and demand forecasting for production systems.
• Champion cloud cost optimisation (FinOps), ensuring full visibility and effective cost management across GCP workloads.
• Provide reliability and operability guidance during architecture and design discussions.
• Operate and continuously improve GCP-based production platforms, including Cloud Run, networking, and event-driven services.
• Design and maintain infrastructure using Terraform and infrastructure-as-code methodologies.
• Collaborate cross-functionally to embed reliability, performance, and cost discipline across the organisation.
• Participate in incident response, post-incident reviews, and continuous improvement initiatives.

• Strong hands-on GCP experience in live, high-availability environments.
• Proven expertise with Terraform and Infrastructure as Code.
• Demonstrated ability to build monitoring, observability, and alerting frameworks.
• Practical experience implementing SLIs, SLOs, and service reliability metrics.
• Experience in capacity planning, performance engineering, and scaling strategies.
• Solid understanding of FinOps, cloud cost optimisation, and cost governance.
• A collaborative, structured, and outcomes-driven engineering style.

• Professional-level Google Cloud certification (Cloud DevOps Engineer, Cloud Architect, etc.).