A top-tier oilfield service company with a century-long track record, Baker Hughes delivers solutions that help oil and gas operators make the most of their reservoirs. Collaboration is the foundation on which we build our business. We listen to our clients to understand their unique challenges and then develop solutions designed to help manage operating ...

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Service Delivery Coordinator

Job Type

Full Time

Qualification

BA/BSc/HND , KCSE

Experience

Location

Nairobi

Job Field

Project Management

As a Service Delivery Coordinator, you will be responsible for:

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
• Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
• Managing client relationships through being the primary contact for job preparation, execution, and closeout.
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
• Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.

Fuel your passion

To be successful in this role, you will:

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have the ability to manage multiple projects and deadlines.
• Have strong leadership capabilities and the ability to manage and coordinate field personnel.
• Be successful at building relationships and collaborating to resolve problems.

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
• Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
• Managing client relationships through being the primary contact for job preparation, execution, and closeout.
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
• Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.

• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have the ability to manage multiple projects and deadlines.
• Have strong leadership capabilities and the ability to manage and coordinate field personnel.
• Be successful at building relationships and collaborating to resolve problems.

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).