Background

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Responsibilities

Drive the Revenue & Profitability of the Shops within allocated Retail cluster

Reports & Sales projections/planning

Enforce SOPs across all Stores within the Cluster

Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and consistency in animation activities inside or outside the shop

Manage balance between consignment stocks and DFP sales with an objective of maximizing device sales

Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations and reporting.

Audit adherence to policies and procedures and take the necessary actions i.e. Team

Training, execute stock takes, customer experience surveys

Internal & External Stakeholder Engagement

Represent the company in relation with local authorities, proactive attitude to local authorities in order to seek business and promotional activities

Identify and provide potential sales leads to the relevant stakeholders in Enterprise or Mobile.

People & Performance management – Drive performance culture, holding weekly meetings with the teams, manage staff welfare, manage staff retention/attrition/replacement

Qualifications

Bachelor’s Degree in Business, Marketing or related field

Experience

2 – 3 years’ experience in sales and retail management

Technical competencies:

• Sales management
• Customer relationship management
• Sales Negotiation
• Product Knowledge
• Planning and Organization

Core competencies:

• Customer focus
• Networking and building partnerships
• Influencing and negotiating
• Analytical thinking

Leadership competencies:

• Strategic orientation
• Business Acumen
• Results orientation
• Developing self/others

• Drive the Revenue & Profitability of the Shops within allocated Retail cluster
• Reports & Sales projections/planning
• Enforce SOPs across all Stores within the Cluster
• Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and consistency in animation activities inside or outside the shop
• Manage balance between consignment stocks and DFP sales with an objective of maximizing device sales
• Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations and reporting.
• Audit adherence to policies and procedures and take the necessary actions i.e. Team
• Training, execute stock takes, customer experience surveys
• Internal & External Stakeholder Engagement
• Represent the company in relation with local authorities, proactive attitude to local authorities in order to seek business and promotional activities
• Identify and provide potential sales leads to the relevant stakeholders in Enterprise or Mobile.
• People & Performance management – Drive performance culture, holding weekly meetings with the teams, manage staff welfare, manage staff retention/attrition/replacement

• Sales management
• Customer relationship management
• Sales Negotiation
• Product Knowledge
• Planning and Organization
• Customer focus
• Networking and building partnerships
• Influencing and negotiating
• Analytical thinking
• Strategic orientation
• Business Acumen
• Results orientation
• Developing self/others

• Bachelor’s Degree in Business, Marketing or related field