Summary
Date Posted: Thursday, July 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Shop Operations Assistant

Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Pro...

Responsibilities:
• Responsible for SOP store sales and profits
• Maintaining good relationship with vendors by maintaining competitive prices and stock stability.
• Provide exceptional customer service and resolve customer complains.
• Communicate, execute, and manage e-marketing plans in cooperation with other team members.
• Use different e-marketing channels such as social media (Facebook/Twitter) and search engine optimization.
• Assisting process daily orders and after sale application.
• Manage store operational issues, including joining into campaign, physical inventories, price changes, etc.
• Verification of vendor payment amount.

Who are you?
Required Skills and Competencies:
• Minimum of a Bachelor’s degree in any related course.
• Relevant experience in purchasing and resource development is preferred
• Highly motivated, entrepreneurial, self-starter
• Proactive and a strong sense of responsibility and ability to work independently
• Organized with an ability to work under pressure
• A proven record of effective acquisition of customers traffic.
• Stakeholder and relationship management skills.
• Data analysis skills
• Creative, analytical, able to find simple solutions to complex problems
• Outstanding communication skills, both written and verbal


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com. clearly stating the subject heading “SHOP OPERATIONS ASSISTANT” by 19th July 2022.
Kindly also state your current and expected remuneration in your CV.

Due to the high volume of applications received only shortlisted candidates will be contacted.


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