Background

Our client in the ICT industry, specializing in high-quality technical equipment and innovative business solutions, is seeking a polished, high-energy Showroom Sales Representative to join their showroom operations, drive revenue, and provide exceptional technical sales support.

Key Responsibilities

• Structure the organization-wide central calendar of events.
• Attending to walk- in customers satisfactorily by ensuring that they are served in a timely and courteous manner as well as directing all visitors to various departments.
• Receiving and directing telephone and other forms of communication in a professional manner
• Responsible for ensuring that the company’s image is upheld in the showroom through professionalism and proper presentation of the company’s products
• Follow up on all enquiries made at the showroom to convert them to actual sales
• Follow up on products sold to customers to ensure that the customers are satisfied with the products and avail feedback received from such follow-ups
• Responsible for marketing the company’s products through cold calling, prospecting, negotiating, and closing sales
• Organizing products in the showroom, ensuring that the showroom always remains neat and that products are visible to the customers
• Receiving machines/equipment sold only by Pergamon for repair and issuing job cards to clients on the same, then hand over the machines/equipment to the technical personnel
• Contacting the customers when their machines are ready for collection
• Ensuring that all service and maintenance charges are collected before releasing the machines/equipment to the customers
• Cashiering duties, ensuring that all transactions are entered into correctly and that the day’s sales are reconciled at the end of each business day
• Writing correspondence as may be required from time to time
• Any other duty assigned by the management from time to time

Skills, Competencies, and Experience

The successful candidate will be required to have the following skills and competencies:

• Experience: Previous experience in sales (preferably within the ICT or electronics sector).
• Skills: Strong negotiation skills, professional telephone etiquette, and basic financial reconciliation ability.
• Attributes: Highly organized, proactive "self-starter" mentality, and the ability to explain technical products to diverse clients.
• Education: Sales and marketing related

• Structure the organization-wide central calendar of events.
• Attending to walk- in customers satisfactorily by ensuring that they are served in a timely and courteous manner as well as directing all visitors to various departments.
• Receiving and directing telephone and other forms of communication in a professional manner
• Responsible for ensuring that the company’s image is upheld in the showroom through professionalism and proper presentation of the company’s products
• Follow up on all enquiries made at the showroom to convert them to actual sales
• Follow up on products sold to customers to ensure that the customers are satisfied with the products and avail feedback received from such follow-ups
• Responsible for marketing the company’s products through cold calling, prospecting, negotiating, and closing sales
• Organizing products in the showroom, ensuring that the showroom always remains neat and that products are visible to the customers
• Receiving machines/equipment sold only by Pergamon for repair and issuing job cards to clients on the same, then hand over the machines/equipment to the technical personnel
• Contacting the customers when their machines are ready for collection
• Ensuring that all service and maintenance charges are collected before releasing the machines/equipment to the customers
• Cashiering duties, ensuring that all transactions are entered into correctly and that the day’s sales are reconciled at the end of each business day
• Writing correspondence as may be required from time to time
• Any other duty assigned by the management from time to time

• Strong negotiation skills
• Professional telephone etiquette
• Basic financial reconciliation ability
• Highly organized
• Proactive "self-starter" mentality
• Ability to explain technical products to diverse clients

• Previous experience in sales (preferably within the ICT or electronics sector)
• Sales and marketing related education