Background information about the job or company

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand.

Responsibilities or duties

• Design and develop end-to-end telecommunications solutions based on customer and business requirements.
• Partner with commercial teams to provide technical support throughout the customer acquisition process.
• Translate customer requirements into scalable, secure, technically and commercially viable solutions.
• Support RFPs, RFQs, tenders, and proposals, including technical responses, compliance matrices, and solution documentation.
• Develop solution architectures, technical designs, network diagrams, BoQs, and technical specifications.
• Participate in customer meetings, technical presentations, site surveys, and solution clarification sessions.
• Conduct technical feasibility assessments, capacity planning, and network architecture reviews for proposed solutions.
• Support network planning, expansion, upgrades, migrations, and optimization initiatives.
• Collaborate with Engineering and Operations teams to ensure solutions are implementable, supportable, and aligned with network standards.
• Provide technical support during implementation, testing, commissioning, and service handover.
• Identify and manage technical risks, dependencies, assumptions, and solution constraints.
• Keep abreast of emerging telecommunications technologies and recommend solutions that support business growth and innovation.
• Develop and maintain technical standards, solution templates, architecture documentation, and best practices.

Qualifications or requirements

Experience needed

• Minimum of seven (7) years' relevant experience in telecommunications, network engineering, solutions architecture, pre-sales engineering, or a related technical environment.
• Demonstrated experience in designing technical/network solutions for enterprise or corporate customers.
• Experience supporting RFPs, RFQs, tenders, technical proposals, and pre-sales activities.
• Practical experience in network planning, architecture, capacity planning, or engineering.
• Experience working with cross-functional teams, particularly Commercial/Sales, Engineering, Operations, and Project teams.
• Experience engaging customers and presenting technical solutions.
• Experience working with technology vendors and solution partners is an advantage.

• Design and develop end-to-end telecommunications solutions based on customer and business requirements.
• Partner with commercial teams to provide technical support throughout the customer acquisition process.
• Translate customer requirements into scalable, secure, technically and commercially viable solutions.
• Support RFPs, RFQs, tenders, and proposals, including technical responses, compliance matrices, and solution documentation.
• Develop solution architectures, technical designs, network diagrams, BoQs, and technical specifications.
• Participate in customer meetings, technical presentations, site surveys, and solution clarification sessions.
• Conduct technical feasibility assessments, capacity planning, and network architecture reviews for proposed solutions.
• Support network planning, expansion, upgrades, migrations, and optimization initiatives.
• Collaborate with Engineering and Operations teams to ensure solutions are implementable, supportable, and aligned with network standards.
• Provide technical support during implementation, testing, commissioning, and service handover.
• Identify and manage technical risks, dependencies, assumptions, and solution constraints.
• Keep abreast of emerging telecommunications technologies and recommend solutions that support business growth and innovation.
• Develop and maintain technical standards, solution templates, architecture documentation, and best practices.

• Solutions Architecture
• Presales Engineering
• Telecommunications
• Network Engineering
• Customer Requirements Translation
• RFP/RFQ/Tender Support
• Technical Proposal Development
• Solution Architecture Design
• Network Planning
• Capacity Planning
• Cross-functional Collaboration
• Customer Engagement
• Technical Presentation
• Risk Management
• Emerging Technologies
• Technical Standards Development

• BA/BSc/HND
• Minimum of seven (7) years' relevant experience in telecommunications, network engineering, solutions architecture, pre-sales engineering, or a related technical environment.
• Demonstrated experience in designing technical/network solutions for enterprise or corporate customers.
• Experience supporting RFPs, RFQs, tenders, technical proposals, and pre-sales activities.
• Practical experience in network planning, architecture, capacity planning, or engineering.
• Experience working with cross-functional teams, particularly Commercial/Sales, Engineering, Operations, and Project teams.
• Experience engaging customers and presenting technical solutions.
• Experience working with technology vendors and solution partners is an advantage.