About the company

A hospitality, security and access solutions company is looking for a talented Solutions Team Admin Intern to join their team in Mombasa with the possibility of permanent placement. He/she will be working alongside other talented members in a fast paced and exciting environment. If you are up for the challenge and excited to be part of a winning team, our Company is a great place to polish and grow your career.

Key Responsibilities

Quotation Generation: Assist in preparing accurate and competitive quotations following established procedures.

Solution Design: Develop tailored solutions that demonstrate a deep understanding of the customer’s technical requirements.

Collaboration: Work closely with clients and cross-functional teams to design, implement, and deploy customized solutions that meet customer needs.

Pre-Sales & Project Support: Act as a technical resource during pre-sales and project implementation, offering expert guidance and recommendations.

Documentation: Help create and maintain comprehensive technical documentation and reports for both internal teams and clients.

Process Improvement: Assist in identifying opportunities to enhance our processes, tools, and methodologies for better service delivery.

Skills

Technical Skills: Proficiency in Microsoft Office and other automation tools. Any experience with cloud platforms or IT solutions is a plus.

Problem-Solving Ability: Strong analytical skills with the ability to approach challenges with a logical and solution-oriented mindset.

Communication Skills: Excellent verbal and written communication skills to effectively collaborate with clients, colleagues, and teams.

Team Player: A collaborative and adaptable mindset, capable of working well with both internal teams and external stakeholders.

Qualifications

Bachelor’s degree in business information technology or a related field from a recognized University.

1-2 years of experience in a similar position.

Proficiency in MS Office Suite and CRM software will be an added advantage.

Ability to work under minimal supervision.

Technical experience or ability to quickly understand product components.

Reside in Mombasa.

• Assist in preparing accurate and competitive quotations following established procedures.
• Develop tailored solutions that demonstrate a deep understanding of the customer’s technical requirements.
• Work closely with clients and cross-functional teams to design, implement, and deploy customized solutions that meet customer needs.
• Act as a technical resource during pre-sales and project implementation, offering expert guidance and recommendations.
• Help create and maintain comprehensive technical documentation and reports for both internal teams and clients.
• Assist in identifying opportunities to enhance our processes, tools, and methodologies for better service delivery.

• Proficiency in Microsoft Office and other automation tools.
• Any experience with cloud platforms or IT solutions is a plus.
• Strong analytical skills with the ability to approach challenges with a logical and solution-oriented mindset.
• Excellent verbal and written communication skills.
• A collaborative and adaptable mindset.

• Bachelor’s degree in business information technology or a related field from a recognized University.
• 1-2 years of experience in a similar position.
• Proficiency in MS Office Suite and CRM software will be an added advantage.
• Ability to work under minimal supervision.
• Technical experience or ability to quickly understand product components.
• Reside in Mombasa.