Vacancy title:
Spa Receptionist

[Type: FULL_TIME, Industry: Marketing, Sales and Service, Category: Admin & Office]

Jobs at:
Bridge Talent Management

Deadline of this Job:
Thursday, May 29 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Thursday, May 15 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Description

We are currently seeking a Spa Receptionist for one of our clients in the hotel industry. This role is ideal for a service-oriented professional with a background in hospitality who is passionate about wellness and customer experience.

Key Responsibilities:

• Welcome and check in spa guests warmly and professionally.
• Manage appointment scheduling and coordinate with spa therapists.
• Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
• Maintain accurate records of bookings, payments, and client information.
• Upsell spa treatments and products where appropriate.
• Ensure the front desk area and reception lounge remain tidy and inviting.
• Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.

Requirements

• Certificate or Diploma in Hospitality, Front Office Operations, or a related field.
• Prior experience in a front desk or customer service role is required.
• Experience in a hotel or spa environment is a strong advantage.

Work Hours: 8

Experience: No Requirements

Level of Education: associate degree

Job application procedure

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