DUTIES AND RESPONSIBILITIES

Training & Development

Design and deliver structured training programs for supermarket stock controllers, focusing on inventory accuracy, stock monitoring, and proper inventory procedures.

Conduct hands-on, in-store training sessions to demonstrate best practices in stock handling, shelf replenishment, and warehouse management.

Create user-friendly training materials, manuals, and SOPs to guide stock controllers in their daily duties.

Assess the knowledge and skills of trainees before and after training to measure effectiveness and identify areas for improvement.

Inventory Management Oversight

Train staff to accurately track stock levels using inventory systems, spreadsheets, or other tracking tools.

Guide stock controllers on conducting regular stock counts, reconciling discrepancies, and maintaining accurate records.

Provide methods to optimize stock rotation, shelf replenishment, and backroom organization to prevent overstocking or stockouts.

Loss Prevention & Waste Reduction

Educate staff on strategies to minimize stock loss due to theft, damage, spoilage, or expiry.

Introduce and train on processes for managing damaged goods, returns, and write-offs efficiently.

Promote a culture of accountability and attention to detail among stock control staff to ensure minimal inventory losses.

Process Improvement & Advisory

Identify gaps in existing stock control procedures and recommend improvements based on best practices in the retail industry.

Support management in implementing new inventory control policies or systems.

Advise on optimizing ordering schedules, stock levels, and warehouse layouts to improve operational efficiency.

Monitoring & Reporting

Develop tools and templates for tracking stock performance, losses, and wastage.

Generate periodic reports to management detailing training outcomes, inventory accuracy, and operational improvements.

Follow up with stock controllers to ensure adherence to newly implemented procedures and continuous improvement.

Mentorship & Support

Serve as a mentor to stock controllers, providing guidance, feedback, and problem-solving support on the shop floor.

Act as a subject-matter expert on all aspects of stock control and inventory management within the supermarket environment.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Minimum of 10 years’ experience in a busy retail environment, preferably in supermarkets.

Proven expertise in inventory management, stock control, and loss prevention.

Experience developing and delivering training programs.

Strong knowledge of inventory systems, stocktaking, and reporting procedures.

Excellent communication and presentation skills.

Strong analytical and problem-solving abilities.

• Design and deliver structured training programs for supermarket stock controllers, focusing on inventory accuracy, stock monitoring, and proper inventory procedures.
• Conduct hands-on, in-store training sessions to demonstrate best practices in stock handling, shelf replenishment, and warehouse management.
• Create user-friendly training materials, manuals, and SOPs to guide stock controllers in their daily duties.
• Assess the knowledge and skills of trainees before and after training to measure effectiveness and identify areas for improvement.
• Train staff to accurately track stock levels using inventory systems, spreadsheets, or other tracking tools.
• Guide stock controllers on conducting regular stock counts, reconciling discrepancies, and maintaining accurate records.
• Provide methods to optimize stock rotation, shelf replenishment, and backroom organization to prevent overstocking or stockouts.
• Educate staff on strategies to minimize stock loss due to theft, damage, spoilage, or expiry.
• Introduce and train on processes for managing damaged goods, returns, and write-offs efficiently.
• Promote a culture of accountability and attention to detail among stock control staff to ensure minimal inventory losses.
• Identify gaps in existing stock control procedures and recommend improvements based on best practices in the retail industry.
• Support management in implementing new inventory control policies or systems.
• Advise on optimizing ordering schedules, stock levels, and warehouse layouts to improve operational efficiency.
• Develop tools and templates for tracking stock performance, losses, and wastage.
• Generate periodic reports to management detailing training outcomes, inventory accuracy, and operational improvements.
• Follow up with stock controllers to ensure adherence to newly implemented procedures and continuous improvement.
• Serve as a mentor to stock controllers, providing guidance, feedback, and problem-solving support on the shop floor.
• Act as a subject-matter expert on all aspects of stock control and inventory management within the supermarket environment.

• Proven expertise in inventory management, stock control, and loss prevention.
• Experience developing and delivering training programs.
• Strong knowledge of inventory systems, stocktaking, and reporting procedures.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 10 years’ experience in a busy retail environment, preferably in supermarkets.