Background

The Maa Trust is a non-profit organization dedicated to empowering Maasai communities in Kenya through sustainable development initiatives. We are seeking a motivated and organized Store Front Officer to manage our retail operations and contribute to our mission.

Responsibilities

The Store Front Officer will be responsible for:

• Managing the day-to-day operations of the store front, including inventory management, sales, and customer service.
• Ensuring the store is well-organized, visually appealing, and stocked with products.
• Processing sales transactions accurately and efficiently.
• Providing excellent customer service and building positive relationships with customers.
• Assisting with marketing and promotional activities to drive sales.
• Maintaining accurate sales records and inventory reports.
• Collaborating with the team to achieve sales targets and organizational goals.

Qualifications and Requirements

The ideal candidate will possess:

• High school diploma or equivalent.
• Proven experience in retail sales or customer service.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in Microsoft Office.
• A passion for community development and the mission of The Maa Trust.

Experience

Previous experience in a retail or customer-facing role is required. Experience in inventory management is a plus.

Additional Notes

This is a great opportunity to join a dynamic organization and make a tangible impact in the Maasai communities.

• Managing the day-to-day operations of the store front, including inventory management, sales, and customer service.
• Ensuring the store is well-organized, visually appealing, and stocked with products.
• Processing sales transactions accurately and efficiently.
• Providing excellent customer service and building positive relationships with customers.
• Assisting with marketing and promotional activities to drive sales.
• Maintaining accurate sales records and inventory reports.
• Collaborating with the team to achieve sales targets and organizational goals.

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in Microsoft Office.

• High school diploma or equivalent.
• Proven experience in retail sales or customer service.
• A passion for community development and the mission of The Maa Trust.