CHANCEN International, a non-profit, offers ethical financing for African youth to access quality tertiary education through Income Share Agreements (ISAS). Established in East Africa in 2018, it covers tuition fees during studies, and graduates repay based on income, enabling funding for future students. Headquartered in Kigali but operating across four co...

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Student Application & Monitoring Trainee Intern

Job Type

Contract

Qualification

BA/BSc/HND

Experience

2 years

Location

Nairobi

Job Field

Customer Care , Internships / Volunteering

Job Summary

This role will be to support the Student Application & Monitoring team in supporting the candidates and student (also called 'Members') management processes from application to onboarding and monitoring.

The role requires strong interpersonal communication skills, proficiency in MS Office and Google Suite and a willingness to learn fast. It is a great opportunity to hone your skills and learn more about the education space whilst making a positive impact.

Main Responsibilities:

The Intern’s role will be to support the Student Application & Monitoring team by:

• Supporting outreach activities, including but not limited to tertiary education institution visits, Information and Pre-graduation sessions with students, among others.
• Supporting the Student Application & Monitoring Manager and the CHANCEN team in administrative activities.
• Support the Student Application & Monitoring in assessing the accuracy of the data collected from students’ applications during the onboarding process.
• Support in filing all student Members’ documents in the proper files and sharing with the Supervisor for checks.
• Working closely with the wider CHANCEN International team to ensure good collaboration.
• Prepare all materials and documents needed for any educational institution visits, education fairs, or events that CHANCEN will be taking part in.
• Support the Student Application & Monitoring team to conduct the ISA contract signing process between CHANCEN and the student applicants.
• Support the coordination and scheduling of home visits in collaboration with the program team.
• Perform any other tasks assigned by the Supervisor.

Requirements

Educational Qualifications and Minimum Requirements:

• Bachelor's degree in Education, Social Sciences, Business Administration, Development Studies, or related field.

Experience:

• Minimum 2 years of administrative or customer service experience (internships, part-time work, or volunteer experience acceptable).
• Experience working with students, young people, or in educational settings (preferred).
• Previous involvement in outreach or community engagement activities (preferred).

Technical Skills and Competencies:

• Microsoft Office Suite
• Communication skills
• Document Management
• Administrative Excellence
• Data Accuracy
• Event Coordination
• Customer Service
• Team Collaboration
• Problem-Solving

Benefits

• Training, learning, and development opportunities.
• A fulfilling work environment in a supportive and entrepreneurial-driven organization with clear growth opportunities.

• Supporting outreach activities, including but not limited to tertiary education institution visits, Information and Pre-graduation sessions with students, among others.
• Supporting the Student Application & Monitoring Manager and the CHANCEN team in administrative activities.
• Support the Student Application & Monitoring in assessing the accuracy of the data collected from students’ applications during the onboarding process.
• Support in filing all student Members’ documents in the proper files and sharing with the Supervisor for checks.
• Working closely with the wider CHANCEN International team to ensure good collaboration.
• Prepare all materials and documents needed for any educational institution visits, education fairs, or events that CHANCEN will be taking part in.
• Support the Student Application & Monitoring team to conduct the ISA contract signing process between CHANCEN and the student applicants.
• Support the coordination and scheduling of home visits in collaboration with the program team.
• Perform any other tasks assigned by the Supervisor.

• Microsoft Office Suite
• Communication skills
• Document Management
• Administrative Excellence
• Data Accuracy
• Event Coordination
• Customer Service
• Team Collaboration
• Problem-Solving

• Bachelor's degree in Education, Social Sciences, Business Administration, Development Studies, or related field.