Role Overview

The Study Manager is responsible for the operational planning, coordination, and delivery of Real World Evidence (RWE), observational, and global health projects across the Sub‑Saharan Africa region. The role focuses on hands‑on project execution, ensuring projects are delivered on time, within scope, budget, and quality expectations, in compliance with IQVIA SOPs, local regulatory requirements, and client commitments.

This role plays a critical part in enabling in-country and multi-country RWE delivery, working closely with local country teams, investigator sites, ethics committees, and global IQVIA functions. The StudyManager supports projects that often involve non-traditional study designs, heterogeneous data sources, variable infrastructure, and country-specific regulatory and operational constraints, requiring strong coordination and problem-solving skills.

The role operates under the guidance of senior project leadership and may manage multiple projects or workstreams simultaneously.

Key Responsibilities

Project Planning & Delivery

• Support end-to-end delivery of RWE, observational, registry, retrospective, and prospective studies across Africa
• Translate project plans into actionable timelines, milestones, and deliverables
• Coordinate start-up, execution, monitoring, and close-out activities
• Track project progress against plan and proactively manage deviations
• Maintain accurate project documentation, trackers, and study records

Cross‑Functional& Country Coordination

• Coordinate internal cross-functional teams (e.g. clinical operations, data management, regulatory, epidemiology, biostatistics)
• Work closely with local country teams to ensure feasibility, site readiness, and operational alignment
• Support coordination with investigator sites, and third-party vendors
• Facilitate internal and external project meetings and document actions and decisions

Stakeholder & Client Support

• Act as a day-to-day operational contact for assigned projects or workstreams
• Support client communications, including routine status updates, progress reports, and meeting preparation
• Escalate risks, issues, and changes appropriately to senior project leadership
• Support relationship management by ensuring reliable, transparent delivery

Risk, Quality & Compliance

• Identify project risks and issues, including country-specific operational and regulatory risks
• Support the development and tracking of mitigation actions
• Ensure compliance with IQVIA SOPs, quality standards, and applicable local regulations (e.g., ethics approvals, data protection requirements)
• Support audit readiness and inspection preparedness activities when required

Financial & Resource Support

• Support tracking of project budgets, forecasts, and resource utilization for the assigned scope
• Assisting in monitoring financial performance and cost drivers
• Support vendor oversight activities, including tracking deliverables and timelines

Africa‑Specific Context

• Support delivery in resource-variable settings, including sites with differing infrastructure and experience levels
• Navigate country-specific regulatory, ethics, and contracting processes
• Support studies that require on-the-ground coordination, site engagement, and local troubleshooting
• Contribute to scalable and sustainable RWE delivery models across multiple African countries

Required Qualifications & Experience

• Bachelor’s degree in life sciences, pharmacy, epidemiology, or a related field
• At least 1 year of experience in project coordination or project management within healthcare, clinical research, RWE, or public health
• Experience working with cross-functional, matrixed teams
• Exposure to RWE, observational studies, registries, or public health projects is an advantage
• Experience working in South Africa and/or Sub-Saharan Africa strongly preferred

Locations: South Africa and Kenia

Key Skills & Competencies

• Strong organizational and planning skills
• Ability to manage multiple priorities and deadlines
• Clear and professional written and verbal communication
• Proactive problem-solving and risk awareness
• Stakeholder management and collaboration skills
• Attention to detail and commitment to quality
• Comfort working in complex, fast‑paced

• Support end-to-end delivery of RWE, observational, registry, retrospective, and prospective studies across Africa
• Translate project plans into actionable timelines, milestones, and deliverables
• Coordinate start-up, execution, monitoring, and close-out activities
• Track project progress against plan and proactively manage deviations
• Maintain accurate project documentation, trackers, and study records
• Coordinate internal cross-functional teams (e.g. clinical operations, data management, regulatory, epidemiology, biostatistics)
• Work closely with local country teams to ensure feasibility, site readiness, and operational alignment
• Support coordination with investigator sites, and third-party vendors
• Facilitate internal and external project meetings and document actions and decisions
• Act as a day-to-day operational contact for assigned projects or workstreams
• Support client communications, including routine status updates, progress reports, and meeting preparation
• Escalate risks, issues, and changes appropriately to senior project leadership
• Support relationship management by ensuring reliable, transparent delivery
• Identify project risks and issues, including country-specific operational and regulatory risks
• Support the development and tracking of mitigation actions
• Ensure compliance with IQVIA SOPs, quality standards, and applicable local regulations (e.g., ethics approvals, data protection requirements)
• Support audit readiness and inspection preparedness activities when required
• Support tracking of project budgets, forecasts, and resource utilization for the assigned scope
• Assisting in monitoring financial performance and cost drivers
• Support vendor oversight activities, including tracking deliverables and timelines
• Support delivery in resource-variable settings, including sites with differing infrastructure and experience levels
• Navigate country-specific regulatory, ethics, and contracting processes
• Support studies that require on-the-ground coordination, site engagement, and local troubleshooting
• Contribute to scalable and sustainable RWE delivery models across multiple African countries

• Strong organizational and planning skills
• Ability to manage multiple priorities and deadlines
• Clear and professional written and verbal communication
• Proactive problem-solving and risk awareness
• Stakeholder management and collaboration skills
• Attention to detail and commitment to quality
• Comfort working in complex, fast‑paced environments

• Bachelor’s degree in life sciences, pharmacy, epidemiology, or a related field
• At least 1 year of experience in project coordination or project management within healthcare, clinical research, RWE, or public health
• Experience working with cross-functional, matrixed teams
• Exposure to RWE, observational studies, registries, or public health projects is an advantage
• Experience working in South Africa and/or Sub-Saharan Africa strongly preferred