About Celcom Africa

Celcom Africa Ltd is a leading Communications Platform as a Service (CPaaS) provider, empowering businesses with reliable bulk SMS, voice, and digital communication solutions. We help organizations connect with their customers efficiently through cutting-edge technology, competitive pricing, and 24/7 support.

Role Overview

Celcom Africa Ltd is seeking a talented and passionate Support Engineer to join our growing technology team. In this role, you will be responsible for building scalable, high-performance applications and contributing to the development of innovative digital solutions that drive business growth.

You will work in a collaborative and fast-paced environment, partnering with cross-functional teams to design, develop, and deploy modern software systems.

Key Responsibilities

• Design, develop, and maintain high-quality software applications.
• Write clean, efficient, and scalable code following industry best practices.
• Participate in system design, architecture discussions, and code reviews.
• Integrate and manage APIs and third-party services.
• Troubleshoot, debug, and enhance existing software systems.
• Collaborate with product, operations, and engineering teams to deliver reliable solutions.
• Contribute to continuous improvement of development processes and tools.
• Support system deployment, monitoring, and performance optimization.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Strong experience in software development and modern programming languages (such as Java, Go, or PHP).
• Experience working with APIs, databases, and web technologies.
• Familiarity with Git or other version control systems.
• Understanding of Agile development practices and the Software Development Life Cycle (SDLC).
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively within a team.
• Proficiency in English; based in Nairobi, Kenya - full-time, 8:00am to 5:00pm.

Added Advantage

• Experience with cloud platforms, DevOps tools, or container technologies (Docker, Kubernetes).
• Knowledge of microservices architecture or modern web frameworks.

What We Offer

• Competitive compensation package.
• Opportunities for career growth and skill development.
• A collaborative, fast-paced engineering culture.
• Exposure to modern cloud and CPaaS technologies.
• Supportive leadership that values innovation and initiative.

• Design, develop, and maintain high-quality software applications.
• Write clean, efficient, and scalable code following industry best practices.
• Participate in system design, architecture discussions, and code reviews.
• Integrate and manage APIs and third-party services.
• Troubleshoot, debug, and enhance existing software systems.
• Collaborate with product, operations, and engineering teams to deliver reliable solutions.
• Contribute to continuous improvement of development processes and tools.
• Support system deployment, monitoring, and performance optimization.

• Java
• Go
• PHP
• APIs
• Git
• Agile / SDLC

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Strong experience in software development and modern programming languages (such as Java, Go, or PHP).
• Experience working with APIs, databases, and web technologies.
• Familiarity with Git or other version control systems.
• Understanding of Agile development practices and the Software Development Life Cycle (SDLC).
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively within a team.
• Proficiency in English; based in Nairobi, Kenya - full-time, 8:00am to 5:00pm.