Summary
Date Posted: Tuesday, October 22, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Bluekey Seidor - We assist customers in growing their business by providing and supporting a globally respected and integrated Business Management Systems powered by SAP as well as host & maintain the solution within a stable and secure on-premise or in the cloud environment. Through our Business Intelligence and Analytics team, we can ensure your competitive edge and help you do what you do best. We are an African business, that support over 400 customers across sub Sahara Africa, with offices in South Africa; Zambia; Mauritius; Kenya & Tanzania. Seidor Africa partners with clients that want to use technology to differentiate themselves. .

Job Responsibilities:
• Operating as the lead point of contact for any and all matters specific to your customers
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements
• Having a technical understanding of the customer's system and requirements
• Scoping new requirements that the customer may have and proposing the correct solution to resolve customer issues
• Be the escalation point for the support desk
• Have a regular face to face meetings with the customers
• Promote new versions and new software that is available
• Review customers’ existing systems to determine if things can be cone better
• Quoting of customers for new work

Job Skills: Not Specified

  Job Qualifications:
• KCSE
• Advantageous to have a Completed Degree in relevant field (e.g. Sales, IT, Computer Science, etc.)
• 3-4 years of relevant experience (Software Account Management)
• Must be very comfortable with business processes and terminology and very good at engaging and working with people at all levels in an organization.
• Travel is an essential part of this role. License / Own Vehicle required

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
  https://www.linkedin.com/jobs/view/1527345850/
click heer to apply

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