Background

ADM unlocks the power of nature to enrich the quality of life. Were a premier global human and animal nutrition company, delivering solutions today with an eye to the future. Were blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. Were a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. Were an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And were a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow

Job Description

The Technical Service Manager take responsibility for the commercialization of our ingredients towards successful launches of our customers. Focusing on the key account customers of the region by building up strong relationship and technical knowledge. Close collaboration with developers and sales to bring the prototype into the market.

Responsibilities

• Actively support our commercial expansion strategy in Africa
• Customer advice on application & production technology
• On-site support during trial and first prodcution
• Consultant for our customers and sales team in relation to all technical questions
• Establish and develop long-term customer relationships
• Support the customer in terms of complaints and challenges
• Continuous alignment with and support to local sales team

The Candidate

• Degree in beverage/food technology or
• Professional experience as technical expert or as production consultant in the food and beverage industry
• Deep technical understanding and basic knowledge of business administration
• Excellent English skills required
• Ownership, enthusiasm and ability to work under pressure
• Team spirit, strong communication and doer mentality
• Strong customer and service orientation and technology skills
• Structured and self-dependent working style
• Flexible and willingness to travel regularly within African continent

• Actively support our commercial expansion strategy in Africa
• Customer advice on application & production technology
• On-site support during trial and first prodcution
• Consultant for our customers and sales team in relation to all technical questions
• Establish and develop long-term customer relationships
• Support the customer in terms of complaints and challenges
• Continuous alignment with and support to local sales team

• Strong communication
• Customer and service orientation
• Technology skills
• Excellent English skills

• Degree in beverage/food technology or Professional experience as technical expert or as production consultant in the food and beverage industry
• Deep technical understanding and basic knowledge of business administration