Background information about the job or company (e.g., role context, company overview)

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Africa, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Kenya Machinery department is seeking a Technician - Kitale to join our team, reporting to the Branch Manager/Service Manager.

Responsibilities or duties

In this position, you will:

• Conduct diagnostic assessments and repairs on tractors and mechanical systems, troubleshooting hydraulic, electrical, and mechanical issues both in the field and the workshop.
• Execute technical overhauls including engine rebuilds, transmission repairs, and brake or hydraulic system fixes according to OEM standards.
• Perform preventive maintenance such as oil changes, filter replacements, and lubrication, while ensuring all routine services follow manufacturer guidelines.
• Manage pre-delivery inspections and the assembly of new units to ensure equipment readiness.
• Ensure quality assurance by testing repaired equipment for proper functionality and safety compliance while meticulously documenting all maintenance performed.
• Provide professional customer service by communicating repair needs to clients, offering equipment care recommendations, and advising supervisors on maintenance requirements.
• Maintain workshop safety and compliance by adhering to occupational health and safety regulations and keeping a clean, organized work environment.
• Oversee tool management and reporting by ensuring diagnostic equipment is properly maintained and keeping accurate service records and part usage logs.
• Deliver technical support and training to operators and colleagues, and complete warranty or product improvement work as per OEM instructions.
• Participate in continuous learning through mandatory OEM and company training sessions to stay updated on agricultural machinery functionality.

Qualifications or requirements (e.g., education, skills)

About you

To be successful in this role you would need:

• Experience: At least 2 years of experience specifically in agricultural or heavy machinery servicing.
• Education: A minimum technical diploma or certification in mechanical/automotive engineering or a related field.
• Technical Knowledge: Strong mechanical aptitude with specific knowledge of hydraulic, electrical, and engine systems.
• Operational Skills: Ability to read and interpret technical manuals and OEM instructions accurately.
• Soft Skills: Good communication skills and customer service orientation.
• Logistics: A valid driver’s license is preferred.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Inchcape Africa, with presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO) is a member of Inchcape plc, a leading global automotive distribution company and the authorized distributor of multiple globally renown brands in all above three markets. Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia market, New Holland Agriculture in Kenya market, reinforcing its commitment to delivering advanced technologies and shaping the future of mobility in the markets we operate.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.

• Conduct diagnostic assessments and repairs on tractors and mechanical systems, troubleshooting hydraulic, electrical, and mechanical issues both in the field and the workshop.
• Execute technical overhauls including engine rebuilds, transmission repairs, and brake or hydraulic system fixes according to OEM standards.
• Perform preventive maintenance such as oil changes, filter replacements, and lubrication, while ensuring all routine services follow manufacturer guidelines.
• Manage pre-delivery inspections and the assembly of new units to ensure equipment readiness.
• Ensure quality assurance by testing repaired equipment for proper functionality and safety compliance while meticulously documenting all maintenance performed.
• Provide professional customer service by communicating repair needs to clients, offering equipment care recommendations, and advising supervisors on maintenance requirements.
• Maintain workshop safety and compliance by adhering to occupational health and safety regulations and keeping a clean, organized work environment.
• Oversee tool management and reporting by ensuring diagnostic equipment is properly maintained and keeping accurate service records and part usage logs.
• Deliver technical support and training to operators and colleagues, and complete warranty or product improvement work as per OEM instructions.
• Participate in continuous learning through mandatory OEM and company training sessions to stay updated on agricultural machinery functionality.

• Strong mechanical aptitude with specific knowledge of hydraulic, electrical, and engine systems.
• Ability to read and interpret technical manuals and OEM instructions accurately.
• Good communication skills and customer service orientation.

• A minimum technical diploma or certification in mechanical/automotive engineering or a related field.