Key responsibilities

Installation and provisioning

Install and terminate single-mode and multi-mode fibre optic cables for FTTH, FTTB, and FTTP deployments, including aerial, ducted, and underground builds.

Perform fibre splicing (fusion and mechanical) using industry-standard splicing machines (Fujikura, Sumitomo, INNO).

Install, mount, and configure CPE: ONTs, ONUs, routers, PoE switches, and customer-side patch panels.

Run structured cabling (CAT6, coaxial where required) inside residential and commercial premises to a neat, professional finish.

Install and label manholes, joint closures, ODFs, FATs, FDTs, ducting, trunking, and aerial poles in line with route designs.

Testing, commissioning, and quality

Conduct OTDR traces, optical power meter readings, VFL checks, and end-to-end link loss budgets before handover.

Verify customer-side service activation against SLA targets (download/upload speeds, latency, packet loss).

Document every job with as-built diagrams, GPS coordinates, splice loss reports, and clear photos.

Maintenance and fault resolution

Respond to assigned fault tickets within agreed SLA windows; troubleshoot last-mile, distribution, and backbone faults end-to-end.

Locate and repair fibre cuts, faulty splices, damaged ducts, and CPE failures.

Carry out preventive maintenance on FATs, joint closures, and aerial routes.

Take part in the on-call standby rota for after-hours, weekend, and public-holiday faults.

Network design support and reporting

Contribute to route surveys, low-level designs (LLDs), and BoQ preparation for new builds.

Update GIS / network inventory systems (e.g., QGIS, Google Earth, internal NMS) after every change.

Report daily field activity, materials consumed, and outstanding issues to the Field Operations Manager.

Safety and compliance

Follow all occupational safety standards: working at heights, confined-space entry (manholes), traffic management, and electrical safety near power lines.

Wear and maintain PPE (helmet, reflective vest, harness, safety boots, gloves, eye protection) at all times on site.

Comply with Communications Authority of Kenya (CA) and county-government way-leave requirements on every build.

Qualifications

Diploma in Telecommunications Engineering, Electrical/Electronics Engineering, Information Technology, or Computer Science from a recognised Kenyan institution; or TVET certificate at KNQF Level 5 or 6 in ICT, Electrical, or Electronics.

Minimum 2–4 years hands-on fibre optic field experience (installation, splicing, and fault resolution). Strong candidates with 1 year plus relevant experience will be considered for a junior level.

CFOT (Certified Fibre Optic Technician) certification — strongly preferred. Candidates without it must be willing to obtain it within the first 6 months (e.g., via AFRALTI).

Demonstrable proficiency with: fusion splicers, OTDR, optical power meter, VFL, fibre cleaver, stripping tools.

Working knowledge of GPON architecture (OLT, ONT, splitters), PON link budgets, and basic IP networking (subnetting, VLANs, PPPoE, DHCP).

Familiarity with at least one major OLT vendor stack (Huawei, ZTE, or Nokia) at provisioning level.

Valid Kenyan BCE driving licence with at least 1 year clean driving experience. A motorcycle licence (Class A) is an added advantage for last-mile mobility.

Physically fit; comfortable working at heights on poles and ladders, and in confined manhole spaces.

Fluency in English and Kiswahili.

• Install and terminate single-mode and multi-mode fibre optic cables for FTTH, FTTB, and FTTP deployments, including aerial, ducted, and underground builds.
• Perform fibre splicing (fusion and mechanical) using industry-standard splicing machines (Fujikura, Sumitomo, INNO).
• Install, mount, and configure CPE: ONTs, ONUs, routers, PoE switches, and customer-side patch panels.
• Run structured cabling (CAT6, coaxial where required) inside residential and commercial premises to a neat, professional finish.
• Install and label manholes, joint closures, ODFs, FATs, FDTs, ducting, trunking, and aerial poles in line with route designs.
• Conduct OTDR traces, optical power meter readings, VFL checks, and end-to-end link loss budgets before handover.
• Verify customer-side service activation against SLA targets (download/upload speeds, latency, packet loss).
• Document every job with as-built diagrams, GPS coordinates, splice loss reports, and clear photos.
• Respond to assigned fault tickets within agreed SLA windows; troubleshoot last-mile, distribution, and backbone faults end-to-end.
• Locate and repair fibre cuts, faulty splices, damaged ducts, and CPE failures.
• Carry out preventive maintenance on FATs, joint closures, and aerial routes.
• Take part in the on-call standby rota for after-hours, weekend, and public-holiday faults.
• Contribute to route surveys, low-level designs (LLDs), and BoQ preparation for new builds.
• Update GIS / network inventory systems (e.g., QGIS, Google Earth, internal NMS) after every change.
• Report daily field activity, materials consumed, and outstanding issues to the Field Operations Manager.
• Follow all occupational safety standards: working at heights, confined-space entry (manholes), traffic management, and electrical safety near power lines.
• Wear and maintain PPE (helmet, reflective vest, harness, safety boots, gloves, eye protection) at all times on site.
• Comply with Communications Authority of Kenya (CA) and county-government way-leave requirements on every build.

• Fusion splicing
• Mechanical splicing
• OTDR
• Optical power meter
• VFL
• Fibre cleaver
• Stripping tools
• GPON architecture
• IP networking
• GIS tools

• Diploma in Telecommunications Engineering, Electrical/Electronics Engineering, Information Technology, or Computer Science from a recognised Kenyan institution; or TVET certificate at KNQF Level 5 or 6 in ICT, Electrical, or Electronics.
• Minimum 2–4 years hands-on fibre optic field experience (installation, splicing, and fault resolution).
• CFOT (Certified Fibre Optic Technician) certification (strongly preferred).
• Proficiency with fusion splicers, OTDR, optical power meter, VFL, fibre cleaver, stripping tools.
• Working knowledge of GPON architecture, PON link budgets, and basic IP networking.
• Familiarity with at least one major OLT vendor stack (Huawei, ZTE, or Nokia) at provisioning level.
• Valid Kenyan BCE driving licence with at least 1 year clean driving experience.
• Physically fit; comfortable working at heights on poles and ladders, and in confined manhole spaces.
• Fluency in English and Kiswahili.
• CCNA, Huawei HCIA-Datacom, or equivalent IP networking certification (preferred).
• Prior experience with a Tier-1 ISP, wholesale carrier, or FTTH operator in Kenya (preferred).
• Experience with GIS tools (QGIS, ArcGIS) and as-built documentation workflows (preferred).
• Basic familiarity with DWDM, MPLS concepts, or backbone transmission (helpful).
• A valid Certificate of Good Conduct (preferred).