Job summary

Calling existing and potential customers to persuade them to purchase Koolboks products and services.

Min Qualification:

Bachelors

Experience Level:

Entry level

Experience Length:

2 years

Language Requirement:

English

Working Hours:

Full Time - 9 to 5

Job descriptions & requirements

Job Responsibilities

• Calling existing and potential customers to persuade them to purchase Koolboks products and services.
• Answering customers’ questions regarding products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating qualified leads for the outside sales team to pursue.
• Managing customer accounts and ensuring existing customers remain satisfied with Koolboks products.
• Gathering and documenting customer information, payment methods, purchases, and customer feedback.
• Developing and sustaining strong relationships with customers to encourage repeat business.
• Using company-provided sales scripts to drive sales and effectively handle customer objections.
• Developing in-depth knowledge of products and services to make suitable recommendations based on customer needs and preferences.
• Consistently meeting or exceeding daily and monthly call and sales targets.
• Any additional duties as may be assigned to support the growth and development of Koolboks.

Requirements

• Bachelor’s Degree (BSc) in Business, Marketing, Communications, or a related field
• Minimum of 2 years’ experience in a telesales or outbound sales role
• Strong communication and persuasion skills
• Proven ability to meet or exceed sales targets
• Customer-focused with strong relationship management skills
• Ability to work in a fast-paced, target-driven environment

• Calling existing and potential customers to persuade them to purchase Koolboks products and services.
• Answering customers’ questions regarding products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating qualified leads for the outside sales team to pursue.
• Managing customer accounts and ensuring existing customers remain satisfied with Koolboks products.
• Gathering and documenting customer information, payment methods, purchases, and customer feedback.
• Developing and sustaining strong relationships with customers to encourage repeat business.
• Using company-provided sales scripts to drive sales and effectively handle customer objections.
• Developing in-depth knowledge of products and services to make suitable recommendations based on customer needs and preferences.
• Consistently meeting or exceeding daily and monthly call and sales targets.
• Any additional duties as may be assigned to support the growth and development of Koolboks.

• Strong communication and persuasion skills
• Proven ability to meet or exceed sales targets
• Customer-focused with strong relationship management skills
• Ability to work in a fast-paced, target-driven environment

• Bachelor’s Degree (BSc) in Business, Marketing, Communications, or a related field
• Minimum of 2 years’ experience in a telesales or outbound sales role