About the Role

M-KOPA is a fast-growing, pioneering force in the fintech and energy sector, dedicated to providing affordable, life-enhancing products to underserved customers across Africa. We are seeking dynamic and results-oriented Telesales Representatives to join our expanding eMobility team. This is an exciting opportunity to be part of a mission-driven company that is making a real difference in people's lives.

Responsibilities

• Proactively contact potential customers via phone to introduce and sell M-KOPA's eMobility products (e.g., electric motorcycles).
• Clearly articulate product features, benefits, pricing, and financing options.
• Understand customer needs and tailor sales pitches accordingly.
• Address customer inquiries and overcome objections effectively.
• Achieve and exceed monthly sales targets.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with the sales team and management to share insights and improve sales strategies.
• Stay updated on product knowledge and market trends.

Qualifications and Experience

• Proven experience in telesales, outbound sales, or a similar customer-facing role.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and trust with customers over the phone.
• Strong persuasive and closing skills.
• Self-motivated, target-driven, and able to work independently.
• Proficiency in using CRM software and other sales tools.
• A passion for sustainable energy and eMobility is a plus.
• Minimum of 1 year of relevant sales experience.

What We Offer

• Competitive salary and commission structure.
• Comprehensive training and ongoing professional development.
• Opportunity to work in a dynamic and rapidly growing industry.
• Be part of a company with a strong social impact.

• Proactively contact potential customers via phone to introduce and sell M-KOPA's eMobility products (e.g., electric motorcycles).
• Clearly articulate product features, benefits, pricing, and financing options.
• Understand customer needs and tailor sales pitches accordingly.
• Address customer inquiries and overcome objections effectively.
• Achieve and exceed monthly sales targets.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with the sales team and management to share insights and improve sales strategies.
• Stay updated on product knowledge and market trends.

• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and trust with customers over the phone.
• Strong persuasive and closing skills.
• Self-motivated, target-driven, and able to work independently.
• Proficiency in using CRM software and other sales tools.

• Proven experience in telesales, outbound sales, or a similar customer-facing role.
• A passion for sustainable energy and eMobility is a plus.