Background

Our client, a leading company in the tourism and hospitality sector, is seeking a highly skilled and commercially astute Tour Consultant to support its B2B travel operations. The role involves managing international agent relationships, creating competitive safari and beach itineraries, and ensuring seamless booking coordination across Kenya and Tanzania. The ideal candidate has strong destination expertise, excellent communication skills, and a proven ability to build long-lasting partnerships within the travel trade.

Key Responsibilities.

• Manage enquiries from partner travel agencies and develop tailored safari and beach proposals that meet client needs and market demand.
• Create competitive, profitable, and well-structured itineraries with accurate quotations and strong commercial margins.
• Build and maintain strong relationships with key B2B partners to drive repeat business and long-term collaboration.
• Coordinate end-to-end booking processes, including accommodations, transfers, flights, rail, guides, vehicles, insurance, and activities.
• Maintain accurate documentation, booking records, confirmations, vouchers, and communication logs.
• Provide clear, timely, and professional communication to agents, including updates on availability, booking conditions, and itinerary changes.
• Handle issues raised by partner agencies and provide quick, effective solutions to ensure smooth service delivery.
• Adhere to company procedures and service standards to ensure accuracy, consistency, and operational excellence.
• Stay informed about tourism trends, destination updates, new products, and market developments across Kenya and Tanzania.

Key Qualifications.

• Strong command of French, especially reading and writing (mandatory).
• Minimum 5 years’ experience selling safari and beach packages in a B2B environment.
• Deep knowledge of safari circuits, beach destinations, seasons, accommodation types, and travel logistics in Kenya and Tanzania.
• Proven ability to manage margins, negotiate rates, and create profitable quotes.
• Exceptional relationship-building, communication, and account management skills.
• Detail-oriented with strong problem-solving and operational coordination abilities.
• Ability to work in a fast-paced environment with quick turnaround times and high professionalism.

Company Overview

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

Applicant Considerations

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Commitment to Sustainability, Inclusivity, and Equality

Summit Recruitment & Search upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

Recruitment Policy

Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement.

• Manage enquiries from partner travel agencies and develop tailored safari and beach proposals that meet client needs and market demand.
• Create competitive, profitable, and well-structured itineraries with accurate quotations and strong commercial margins.
• Build and maintain strong relationships with key B2B partners to drive repeat business and long-term collaboration.
• Coordinate end-to-end booking processes, including accommodations, transfers, flights, rail, guides, vehicles, insurance, and activities.
• Maintain accurate documentation, booking records, confirmations, vouchers, and communication logs.
• Provide clear, timely, and professional communication to agents, including updates on availability, booking conditions, and itinerary changes.
• Handle issues raised by partner agencies and provide quick, effective solutions to ensure smooth service delivery.
• Adhere to company procedures and service standards to ensure accuracy, consistency, and operational excellence.
• Stay informed about tourism trends, destination updates, new products, and market developments across Kenya and Tanzania.

• Strong command of French, especially reading and writing (mandatory).
• Proven ability to manage margins, negotiate rates, and create profitable quotes.
• Exceptional relationship-building, communication, and account management skills.
• Detail-oriented with strong problem-solving and operational coordination abilities.
• Ability to work in a fast-paced environment with quick turnaround times and high professionalism.

• Strong command of French, especially reading and writing (mandatory).
• Minimum 5 years’ experience selling safari and beach packages in a B2B environment.
• Deep knowledge of safari circuits, beach destinations, seasons, accommodation types, and travel logistics in Kenya and Tanzania.