Background

A leading and innovative manufacturer of high-quality ceramic tiles and sanitary ware, Twyford International operates a large-scale production and distribution network across Africa and international markets. Renowned for operational excellence, supply chain efficiency, and customer-focused delivery solutions, the company relies on a robust transport function to ensure its products reach distributors, retailers, and construction projects safely, on time, and in full. In this role, you will be responsible for managing the end-to-end transportation operations that drive efficiency, cost-effectiveness, and reliability across mainline, regional, and last-mile distribution networks.

Key Responsibilities

Transport Operations Management

• Oversee daily operations of the company’s transport business, including mainlines, branch lines, and city distribution
• Develop shipping plans aligned with production schedules to ensure On-Time-In-Full (OTIF) delivery
• Optimize transport routes to increase vehicle utilization and load efficiency
• Manage transport anomalies (delays, breakage, loss) with prompt resolution and corrective actions

Cost Control & Optimization

• Monitor key transportation cost metrics (cost per ton, per vehicle, per unit)
• Lead cost-reduction initiatives, including carpooling, backhauling, and multimodal transport
• Participate in tariff negotiation, RFQs, and competitive bidding to ensure cost efficiency

Carrier & Fleet Management

• Onboard, evaluate, and grade carriers using ABC classification
• Establish and track KPIs including punctuality, breakage, and complaint rates
• Conduct regular carrier performance reviews and ensure adequate capacity during peak seasons

Cross-Functional Collaboration

• Coordinate transportation requirements with production, warehousing, sales, and other departments
• Support logistics security for sales peaks, promotional events, and large-scale projects
• Participate in end-to-end supply chain optimization initiatives

Team Leadership & Development

• Manage transportation teams, including dispatchers and operations specialists
• Set performance goals, conduct evaluations, and drive accountability
• Deliver training programs to enhance professional competence and operational execution

Qualifications

Education

• Bachelor’s Degree in Logistics, Supply Chain Management, or Transportation Engineering (preferred)
• Certifications in Supply Chain, Transport Management, or Lean Logistics are a plus

Skills & Competencies

• Transport planning and route optimization
• Cost monitoring, control, and negotiation
• Carrier/fleet management and KPI tracking
• Cross-functional coordination and supply chain integration
• Team leadership, training, and performance management
• ERP / TMS software proficiency (SAP, Oracle, or equivalent)

Other Relevant Information

• Experience managing both local and international logistics operations
• Strong problem-solving skills for handling delays, damages, and other transport anomalies
• Knowledge of regulatory compliance, customs, and cross-border transportation
• Ability to manage operations under high-pressure environments and ensure service reliability during peak periods

• Oversee daily operations of the company’s transport business, including mainlines, branch lines, and city distribution
• Develop shipping plans aligned with production schedules to ensure On-Time-In-Full (OTIF) delivery
• Optimize transport routes to increase vehicle utilization and load efficiency
• Manage transport anomalies (delays, breakage, loss) with prompt resolution and corrective actions
• Monitor key transportation cost metrics (cost per ton, per vehicle, per unit)
• Lead cost-reduction initiatives, including carpooling, backhauling, and multimodal transport
• Participate in tariff negotiation, RFQs, and competitive bidding to ensure cost efficiency
• Onboard, evaluate, and grade carriers using ABC classification
• Establish and track KPIs including punctuality, breakage, and complaint rates
• Conduct regular carrier performance reviews and ensure adequate capacity during peak seasons
• Coordinate transportation requirements with production, warehousing, sales, and other departments
• Support logistics security for sales peaks, promotional events, and large-scale projects
• Participate in end-to-end supply chain optimization initiatives
• Manage transportation teams, including dispatchers and operations specialists
• Set performance goals, conduct evaluations, and drive accountability
• Deliver training programs to enhance professional competence and operational execution

• Transport planning and route optimization
• Cost monitoring, control, and negotiation
• Carrier/fleet management and KPI tracking
• Cross-functional coordination and supply chain integration
• Team leadership, training, and performance management
• ERP / TMS software proficiency (SAP, Oracle, or equivalent)
• Strong problem-solving skills for handling delays, damages, and other transport anomalies
• Knowledge of regulatory compliance, customs, and cross-border transportation

• Bachelor’s Degree in Logistics, Supply Chain Management, or Transportation Engineering (preferred)
• Certifications in Supply Chain, Transport Management, or Lean Logistics are a plus
• Experience managing both local and international logistics operations
• Ability to manage operations under high-pressure environments and ensure service reliability during peak periods